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Junior IT Support Analyst — Government IT Help Desk
Job in
Augusta, Kennebec County, Maine, 04338, USA
Listed on 2026-05-24
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-05-24
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
ASM Research, an Accenture Federal Services Company, is seeking a Customer Service Representative, Junior, to provide entry-level technical support in a government environment. Responsibilities include troubleshooting IT issues, documenting incidents, and guiding users through standard tasks.
Qualifications include an associate’s degree in IT or equivalent experience, strong analytical and communication skills, and a SECRET security clearance requirement. The role offers competitive pay ranging from $20.83 to $26.25 per hour depending on qualifications.
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