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Senior Problem Manager, IT Service Stability Lead

Job in Augusta, Kennebec County, Maine, 04338, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-05-25
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant
Salary/Wage Range or Industry Benchmark: 130000 - 164105 USD Yearly USD 130000.00 164105.00 YEAR
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, seeks a Problem Mgmt. Lead in Augusta, ME. This role involves leading the end-to-end problem management function, ensuring permanent fixes for recurring incidents affecting IT services. Candidates should have at least 8 years of experience in IT service management and possess a Bachelor's degree. Strong skills in root cause analysis and ITIL practices are essential.

The compensation for this role is between $130k to $164,105 annually.
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Position Requirements
10+ Years work experience
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