Helpdesk Technician

Desktop & Windows Support Specialists – Hybrid Worksite Schedule

Pay Rate: $24–$25 per hour

Schedule: Day Shift – 2 Schedule Options

Assignment Length: Anticipated 6+ Month Contract

Our client is currently looking for two Desktop & Windows Support Specialists to join their hybrid operations team supporting staff statewide. These positions pay $24–$25 per hour and are anticipated to run 6+ months.

This is an excellent opportunity for someone with strong technical troubleshooting skills to step into a full‑time, long‑term hybrid role, gain valuable professional contacts, and support end users across Maine using modern remote support technologies.

These positions do require being in‑office one day per week in Augusta.

• Providing desktop computer support, including remote troubleshooting and issue resolution
• Installing application updates and resolving operating system update failures
• Uninstalling, repairing, and updating software and operating systems
• Removing unsupported or vulnerable software from user systems
• Documenting all work for quality standards and future reference

• 2–3 years of recent desktop support experience
• Experience with IBM mainframe and standard hardware/software troubleshooting
• Excellent communication skills and ability to work effectively with users remotely
• Degree in a related field preferred