Client Leader: NPS-Driven & Mentoring
Job in
Augusta, Kennebec County, Maine, 04338, USA
Listed on 2026-06-02
Listing for:
Tyler Technologies, Inc.
Full Time
position Listed on 2026-06-02
Job specializations:
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IT/Tech
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Management
Job Description & How to Apply Below
Tyler Technologies, Inc. is looking for a Client Experience Manager responsible for transforming client support into success. This role involves owning the Net Promoter Score (NPS) and ensuring high employee satisfaction within the team. Key tasks include managing a cross-functional team, driving client engagement, and improving support operations. The position requires excellent communication and coaching skills, as well as a strong understanding of client lifecycle operations.
The salary ranges from $66,585 to $75,000, depending on geographic adjustments.
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