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Root Cause Engineer - Incident & Reliability
Job in
Augusta, Kennebec County, Maine, 04338, USA
Listed on 2026-06-02
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
IT Support, Systems Engineer
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is looking for a Root Cause Engineer (RCA) to conduct structured root cause analysis for high-impact incidents affecting federal IT services. The role involves collecting evidence, collaborating with teams, and delivering actionable insights to improve service reliability.
The ideal candidate will have a Bachelor’s degree, 4–7 years in relevant fields, and a strong grasp of ITIL principles. A current security clearance is required.
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