Director of Information Technology

Primary Purpose of Position

The Director of Information Technology (IT) will provide leadership and vision to develop and implement information technology initiatives, solutions, and services. The Director of IT will work with members of the leadership and management teams to develop and execute the use of information technology to support business objectives, and will provide strategic and tactical planning, development, evaluation, and coordination of all information technology systems.

The position will ensure alignment and integration of IT with the overall vision, mission, and values of Maine Housing.

• Provide guidance to staff in performance of their job responsibilities and resolving problem situations
• Conduct regular coaching sessions with staff
• Work with staff to develop individual goals
• Determine training needs of staff and ensure necessary training is provided

• Lead the strategic planning effort for technology development and implementation
• Oversee and appropriately plan IT projects to ensure service delivery aligns with Maine Housing goals and objectives
• Oversee support efforts using Information Technology Service Management (ITSM) to track and improve customer support
• Evaluate and monitor the implementation of IT procedures and provision of equipment for maximum efficiency and cost containment
• Develop benchmarks for performance and system improvements
• Maintain an effective project planning system to ensure that deadlines are met and costs are closely monitored relative to budgets
• Monitor IT trends and regulations to ensure effectiveness, competency, compliance, and proper risk management
• Work with departments to plan projects, solve problems, review schedules, increase efficiencies, and ensure effective communications
• Develop information technology operations and capital budgets

• Work with departments to understand their business needs and align systems and applications to meet these needs
• Direct the evaluation, selection, implementation, and maintenance of information systems, ensuring appropriate investment in strategic and operational systems
• Develop RFP’s and negotiate IT acquisition contracts, soliciting involvement and participation of other management team members as appropriate
• Coordinate use of data systems along with the Planning and Research Department to create effective management and stewardship of data
• Maintain the IT disaster recovery plan to ensure timely and effective restoration of IT services in the event of a disaster

• Serve as a member of Maine Housing’s Information Security Committee
• Develop and enforce policies and procedures to ensure the protection of enterprise IT assets and integrity, security, and privacy of information entrusted to and maintained by Maine Housing
• Work with outside consultants to oversee penetration tests, configuration and vulnerability assessments, and business continuity planning
• Oversee regular user training to ensure staff and business partners follow data security practices

A bachelor’s degree in computer science or information systems and six years of information technology, information systems, and project management experience or a combination of ten years of experience, training, and education in a leadership role, and four years of supervisory experience preferred.

• Ability to effectively lead and supervise others
• Proven understanding of business principles and techniques of administration, organization, and management
• Proven experience in IT strategic planning and development, project management, database and application development, infrastructure design and installation, and policy development
• Strong time management and organizational skills
• Strong problem solving and analytical skills
• Strong negotiation skills
• Experience communicating effectively in front of groups
• Excellent communication skills – ability to speak, write, and listen well
• Ability to take initiative, to work independently, and to utilize creative and analytical…