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Senior CS Systems Architect & Gainsight AI Lead
Job in
Augusta, Kennebec County, Maine, 04338, USA
Listed on 2026-07-29
Listing for:
UKG (Ultimate Kronos Group)
Full Time
position Listed on 2026-07-29
Job specializations:
-
IT/Tech
AI Business & Operations
Job Description & How to Apply Below
UKG is seeking a Senior Business Systems Analyst to shepherd the administration, optimization, and architectural direction of Customer Success platforms, primarily Gainsight and Staircase AI. You will bridge technical execution with business strategy and partner with CS leadership to drive product adoption and reduce churn.
The role emphasizes AI-enabled workflows, data integrations, and cross-functional collaboration across CS, Sales, Product, and IT to achieve measurable outcomes.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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