Public Service Manager II - Info Tech Management Analyst

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State..Office of Information Technology  
-Anticipated Vacancy-Opening Date:
September 28, 2026

Closing Date:
October 09, 2026

Grade / Admin Unit: 31 / Confidential Job Class Code: MH31

Salary: $85,891.52 - $*/Annually (
* includes a 10% recruitment and retention stipend)
Position Number:

Location:

Augusta Telework:
Partial/ Hybrid, with management approval, upon completion of probationary period. All telework must be performed in the State of Maine.

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

DESCRIPTION:

The primary focus of the Public Service Manager series is to administer statewide policies or programs, and to directly manage and oversee operating, support or administrative functions of an agency or agency subdivision with differing levels of scope, accountability and complexity.

This position, Technology Policy and Programs Manager, will engage stakeholders on delivery of programs whole setting performance expectations for staff inclusive of coaching and support. While this role will be key in a number of different program service delivery functions (Digital Accessibility for all Executive Branch entities and associated policy waivers, IT Policy Development including IT Policy involving Procurements, OIT Internships, FOAA, E-Discovery, IT Procurement) within OIT impacting Executive Branch agencies at various stages among other key stakeholders.

All candidates must reside in the State of Maine and have reasonable means to be in person and available for regular office hours in Augusta Maine.

MaineIT is seeking a highly talented individual who will represent our C.A.R.E. values in all that they do.  At MaineIT we:  Practice Customer-focus, ensuring that our customers are heard and their needs are met. Hold ourselves to a high level of Accountability by being transparent with our stakeholders. Maintain an effective level of Responsiveness by providing timely updates in a proactive manner.

Strive to provide Empathy driven, people-focused services by applying emotional intelligence skills and behaviors.

RESPONSIBILITIES:

Update OIT Policies and over see the Policy Team Coordinate Accessibility Resources for reviews

Managing Digital Accessibility Resources available

Review Digital Accessibility Waivers, Scans for Digital Accessibility vulnerabilities related to IT Policies for the State of Maine Maintain Accessibility Communication to the internal and external stakeholders

Review Procurements related to Digital Accessibility policy

Manage documentation/record keeping on Digital Accessibility in Workflows Produce updates and periodic Communications on changes

Maintain Training Content for State of Maine staff and external stakeholders

Update Digital Accessibility Websites and Materials Create and Conduct Training on Digital Accessibility for enterprise purposes.

Provide Remediation Consultations related to Digital Accessibility

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of state-of-the-art and emerging information technology including networking, telecommunications, platforms, operating systems, integration, and security related to digital accessibility under WCAG and Department of Justice/ADA requirements.

Knowledge of enterprise infrastructure management programs theories and practices.

Knowledge of systems development methodologies and technologies.

Knowledge of project management tools and techniques and their application in team and customer…