SVP, Innovation & Efficiency
Listed on 2026-06-26
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Management
Change Management
SVP, Innovation & Efficiency Officer | Norway Savings Bank | Norway, ME
Smith & Wilkinson is partnering with Norway Savings Bank to find a leader who can turn technology investment into real operational advantage.
This is a newly created executive role reporting directly to the President & CEO. You'll lead the Bank's Business Intelligence, Project Management, and Digital Banking Administration functions, and you'll own one of the most strategic mandates in the organization: making a $2B community bank faster, smarter, and more scalable, including championing its AI initiatives.
A little about Norway Savings Bank: established in 1866, NSB is a $2 billion state-chartered mutual bank, the 8th largest headquartered in Maine, with 300+ employees and 25 branches across Maine and New Hampshire. As a mutual, it answers to depositors rather than shareholders, which means it gets to take the long view. It's also a seven‑time "Best Wellness Employer – Gold" honoree with a deep community commitment.
What you'll do:
- Lead and develop the BI, Digital Banking, and Project Management teams
- Champion the Bank's AI and emerging-technology agenda
- Drive automation and process optimization to modernize operations and improve scalability
- Partner with executive leadership and business line leaders to advance strategic initiatives
- Lead system conversions, upgrades, and vendor relationships end to end
- Translate high-level vision into hands‑on execution across systems and service delivery
What we're looking for:
- 10+ years in technology-focused process improvement, transformation, and system implementation, with a strong operational‑efficiency emphasis
- A leader who can set vision and stay in the details
- Strong analytical, communication, and relationship‑building skills
- Experience in dynamic, fast‑moving environments
- A track record of building and coaching teams
This is a chance to shape a role from the ground up at a bank that's genuinely invested in its people and its communities.
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