Public Service Manager II

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State..Office of Information Technology  Opening Date:  September 28, 2026

Closing Date:
October 09, 2026

Grade / Admin Unit:  32 / Confidential Job Class Code: MH32

Salary: $89,552.32 - $ /Annually (
* includes a 10% recruitment and retention stipend)
Position Number:

Location:

Augusta Telework:
Partial/ Hybrid, with management approval, upon completion of probationary period. All telework must be performed in the State of Maine.

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

JOB DESCRIPTION:

The primary focus of the Public Service Manager series is to administer one or more statewide policies or programs, and to directly manage and oversee operating, support or administrative functions of an agency or agency subdivision with differing levels of scope, accountability and complexity. The manager implements program policies and initiatives in support of agency goals and objectives established by executive management.

The manager may be a member of the agency’s senior management team. Supervision is exercised over a variety of personnel and work is performed under administrative direction. Positions in this classification may direct at least two major programs or manage a small to medium division. The programs are established by statute, regulation, grant, agency mission, but the scope of the program is not well defined and it is the responsibility of the manager to develop the parameters.

The manager at this level requires substantial experience and seasoning in the program areas managed or post-graduate education plus experience. Work involves managing the development of technical guidelines, regulations, policies and other materials; directing and performing staff support activities in the areas of financial, human resource, legal, and technology; approving fiscal transactions within set limits; and/or providing daily program administration of a variety of activities.

The impact of the program managed has a small to medium relative relationship to the overall mission of the organization and the manager may contribute to and provide substantive advice on programs managed. Examples of working titles at this level may be Administrative Services, Agency Technology or Information Systems, Division, or Program Service Managers.

MaineIT embraces the following core values (C.A.R.E.) Customer-Focus – Ensuring our customers are heard and their needs are met. Accountability – Holding ourselves to a high standard through transparency with stakeholders. Responsiveness – Providing timely updates in a proactive manner. Empathy – Delivering people-focused services with emotional intelligence.  WHAT'S IN IT FOR YOU?

This engaging and challenging work will provide the selected candidate with an opportunity to become a trusted IT advisor to the agencies MaineIT serves, as well as lead multiple development teams that are responsible for supporting those agencies’ application needs. Put your skills and experience to the test, while gaining an understanding of complex systems, crafting robust solutions to a variety of IT challenges, and collaborating with a cross-section of users, vendors, and other IT staff.

RESPONSIBILITIES:
The PSMII will be responsible for managing all application support efforts for the Dept. of Corrections, Dept. of Public Safety, and Dept. of Veterans and Emergency Management Services. Those responsibilities will include, but not limited…