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Customer Experience Lead — Insights & Strategy

Job in Augusta, Kennebec County, Maine, 04338, USA
Listing for: Jobtailor
Full Time position
Listed on 2026-07-20
Job specializations:
  • Research/Development
    Market Research
Salary/Wage Range or Industry Benchmark: 95000 - 125000 USD Yearly USD 95000.00 125000.00 YEAR
Job Description & How to Apply Below

Jobtailor in Maine seeks an experienced CX Research Leader to design, manage and execute customer experience research initiatives that support strategic and marketing decisions.

You will conduct qualitative and quantitative studies, translate findings into actionable recommendations, and drive improvements across touchpoints with a customer-centric mindset. Strong analytical skills and ability to communicate to senior leadership are essential.

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