Retail Operations & Service Excellence Specialist

A local banking institution in Augusta, Maine, is seeking a Retail Operations Specialist responsible for supporting retail banking offices and enhancing operational activities. Key responsibilities include collaborating with various staff to refine account opening procedures and ensuring customer satisfaction. Candidates need a high school diploma and 3 to 5 years of retail banking experience, alongside proficiency in Microsoft Office. This position requires excellent communication and organizational skills, with an emphasis on community involvement and customer relationships.
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