Donation Specialist

Work Location: Augusta, Maine

Shift Availability: Part Time and Full Time shifts available!

Goodwill stores handle hundreds of donations daily, and we are hiring quick‑thinking, hard workers to perform light warehouse work. Donation Specialists greet donors, accept donations and then use light machinery to move heavy loads. Donation Specialists can also expect to sort donations by type and quality. Quick decision‑making is a must. Goodwill NNE also expects Donation Specialists to be able to say, “no thank you” to items we cannot accept and politely explain why to each customer.

• Inspect, accept, track, and sort donations into the correct value stream.
• Provide the best‑in‑class customer experience to donors, assisting them, issuing donation receipts, and ensuring every interaction is positive.
• Operate power equipment to organize and store donated products efficiently.

• A positive, friendly attitude that fosters a great work environment.
• Basic mathematical and literacy skills to support your tasks.
• Ability to use essential job equipment and tools.
• Flexibility to work varying schedules, including evenings and weekends.
• Successful completion of a criminal background check meeting agency standards.
• Physical capability to lift and move objects, including lifting up to 100 lbs occasionally, 50 lbs frequently, and 20 lbs constantly.

• Prior experience in light manufacturing, warehouse work, or donation‑related tasks.
• High school diploma, GED, HiSET, or equivalent.

• Medical, Dental, Life, and Vision insurance.
• 403(b) retirement plan with employer match.
• Paid Short- & Long‑Term Disability.
• Generous PTO Plan.
• 30% Employee discount at Goodwill stores in ME, NH & VT.
• And more!

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