General Manager

Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands. Our wholesale operations supply branded and unbranded fuel to 300+ locations across New England and New York.

We are ranked within the top 50 largest convenience store chains in the country, operating 150+ company-operated locations throughout New England and ranked within the top 10 largest car wash chains in the country

If you have a good attitude, like working with people and are ready to work hard, you have come to the right place. We are committed to hiring quality people and taking good care of them so they will take good care of our customers. Customers visit our stores for much more than a good value on gasoline and products, they come for the value of a warm smile and courteous welcome.

GENERAL SUMMARY The Store Manager has an ultimate responsibility for the day-to-day store operations including and not limited to car wash and food service operation, store profitability, budget, expense control, inventory levels, shortage control, customer service and safety scheduling, training and supervising employees.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

Workforce Management and Development Recruit, interview, hire, train, and develop all store staff

Demonstrate leadership and promote teamwork

Motivate staff to continually improve performance

Effectively address employee relations issues

Provide performance feedback and coaching to store employees

Conduct regular performance evaluations, coaching, and counseling of store employees

Require personal grooming and appearance at all times

Exhibit personal accountability for every action

Ensure that all store employees know and follow all company policies and procedures

Supervise all hourly employees to clock in and clock out and assure their time properly reported to payroll

Post work schedule as per Company policy

Financials and Sales Develop and execute site level operating budget

Responsible and accountable for the steady improvement of store profitability and the delivery of budgeted financial objectives.

Responsible for maximizing store sales and gasoline volume at the location in accordance with company guidelines and objectives.

Monitor retail gasoline prices to stay on strategy.

Ensure product mix and inventory levels are properly maintained in order to increase sales volume and control inventory

Stock shelves and refrigerated coolers

Accountable for minimizing the loss of cash and inventory and operating within assigned shrink targets.

Ensure compliance with all local, state, and federal laws within the scope of the convenience/food store operation

Be directly responsible for all fund reconciliation and inventory audits

Prepare or supervise preparation of all required paperwork

Customer Service Provide the best customer experience to every customer

Greet every customer with a smile and sincere greeting

Suggest possible purchases to the customers and promote specials

Assume full responsibility for the execution of our customer service program at the site level

Safety & Station Appearance Responsible for doing what is necessary to minimize the safety risks to employees, customers and suppliers. Assure that all site employees are adequately trained on safety policies and procedures and maintains adequate controls to verify compliance to these

Assure all environmental and hazardous material regulations are strictly enforced

Maintain safety and security of the store and document any accidents or incidents that occur

Manage the maintenance of the customer environment inside and around the perimeter of the store

Operate all assigned equipment safely and efficientlysupport implementation of our Safety and Health program

Promptly Report and investigate workplace accidents, injuries, incidents, or illnesses involving employees within the location

Complete the new employee safety orientation procedure with all new or transferred employees working at the…