Merchandising Sales Associate

Overview

The High Volume FAST Team Member supports the Field Activity Support Team (FAST) in a single store, owning and executing start-to-finish tasks such as planograms, signage, price changes, and physical inventories. Responsibilities include merchandise and fixture assembly, and maintenance of all signage, while delivering a Legendary Customer Experience.

Note:

The original description contains marketing language. The job responsibilities below reflect the role and requirements.

As a High Volume FAST Team Member, you must be available, flexible, adaptable, and service-oriented to fulfill the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts Monday through Thursday unless otherwise dictated by business needs.
• Communicate proactively with the District FAST Supervisor on work completion, issues, and proposed solutions.
• Complete planograms and resets accurately and in a timely manner.
• Perform store-specific measurements.
• Perform accurate counts for store inventories and cycle counts.
• Complete Tractor Way top cap process.
• Complete store price changes accurately and in a timely manner.
• Hang store signage including Circulars, Price Cuts and Managers’ Specials.
• Assemble merchandise, fixtures, and PDQs.
• Perform detailed recovery and review planogram integrity.
• Deliver on our promise of Legendary Customer Service through GURA:
  Greet the Customer;
  Uncover Customer’s Needs & Wants;
  Recommend Product Solutions;
  Ask to Add Value & Appreciate the Customer.
• Ensure the customer has a Legendary shopping experience that differentiates from the competition.
• Provide peak coverage as needed (e.g., DAT).
• High Volume FAST Team Members may be required to perform other duties as assigned.

Experience:

Prior retail and/or merchandising experience is required. Farming, ranching, pet/equine, or welding knowledge is preferred. Must be 18 years of age or older.

Education:

A high school diploma or equivalent is preferred, but not required. Regardless of education level, High Volume FAST Team Members must be able to read, write, and count accurately.

• Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
• Must be self-directed and able to complete assignments with little to no assistance.

• Working environment is generally inside with moderate noise.
• Indoor floors and outdoor lots are hard surfaces (concrete, asphalt); lighting and temperature are adequate.
• Work shifts vary by store but are generally no less than 4 hours and may exceed 8 hours.
• Promote a safe and productive work environment for Team Members and customers; adhere to safety training and guidelines.

• Ability to move and transfer merchandise weighing up to 50 pounds throughout the store.
• Ability to push and pull merchandise up to 2,000 pounds with appropriate equipment (e.g., pallet jack).
• Ability to lift or reach merchandise overhead as needed.
• Ability to stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders; ability to move throughout the store for an entire shift.
• Ability to read, write, and count accurately to complete documentation.
• Strong written and verbal communication skills to interact with team members and customers.
• Ability to handle and be in contact with birds/poultry as required.
• Ability to complete all required training.
• Standing and walking; reaching overhead; lifting up to 50 pounds.
• Maintain physical and mental stamina to move throughout the store and outdoor areas safely and efficiently.
• Operate equipment related to job duties safely and accurately; provide high-quality customer service.

This job description provides an overview of responsibilities and is not exhaustive. A team member should perform all duties as assigned by a supervisor.

At Tractor Supply and Petsense by Tractor Supply, Team Members are the heart of our success. We offer a comprehensive rewards package and benefits to support well-being today and in the future. Benefits include medical, dental, vision coverage, company-paid life and disability insurance, parental leave, tuition reimbursement, and family planning resources. Part-time eligibility details apply as specified in policy.

Please refer to the benefits information for the position you’re applying for.