Grocery Assistant Manager

Description

The Belfast Community Co-op is looking for a Grocery Assistant Manager to be a part of our leadership team! The Grocery Assistant Manager assists in all aspects of Grocery Department operations, including hiring, training, scheduling, and supervising department staff. Under the direction of the Grocery Manager, the Grocery Assistant Manager is responsible for day-to-day department functions, ensuring a fully staffed and fully stocked department.

Belfast Community Co-op's mission is to bring locally sourced, reasonably priced, organic and natural products to all while fostering an environment where everyone is truly welcome.

This is a full-time position (30+ hours weekly) requiring variable availability depending on store needs with a starting wage of $22.00 per hour.

This position provides support and leadership to both the purchasing and stocking aspects of operations in meeting sales and labor goals, developing and implementing systems, and providing initial and ongoing staff training.

• Schedule department staff for optimal coverage to meet sales and labor goals set by the Grocery Manager
• Oversee department workflows
• Assist Grocery Manager in developing, implementing, and sustaining training plan
• Act as a part of the Grocery team to keep the department clean, organized, and well stocked

• Maintain an awareness of Belfast Community Co-op as an entire organization and collaborates with others on how individual changes/operations within a department can affect the rest of the organization
• Model exceptional customer service to internal & external customers, both in person & via phone.
• Assist in the creation and development of departmental targets.
• Maintain working knowledge of reports and metrics
• Relay information to and from the Leadership Team concerning operations. Ensures use of departmental communication tools to communicate other topics staff need to know in accordance with Belfast Community Co-op's Communications SOP
• Ensure the smooth operation of department functions
• Uphold Belfast Community Co-op's Leadership Qualities, Code of Conduct, Expectations of Staff, and Values
• Act as all store leadership - Provide leadership and direction during busy times and in the absence of department managers. Respond promptly and professionally to concerns, complaints, and requests

• Provide exceptional customer service to internal & external customers, both in person & via phone:
• Respond promptly and honestly to customer inquiries
• Greet customers with a smile and friendly demeanor
• Communicate respectfully
• Wear any required uniform (nametag, apron, chef coat, etc.) so as to be easily identifiable to customers and able to work safely (hair covering, closed toed shoes, etc.)
• Ask for help from co-workers and provides help to customers and co-workers as needed.
• Work efficiently and safely
• Take initiative and works as a part of a team
• Approach work with a positive attitude
• Collaborate with others to find solutions and accept solutions once determined
• Continue to learn and develop knowledge as it relates to the position, co-op, and industry
• Demonstrate regular and dependable attendance
• Follow department procedures and SOPs

• Sponsored Co-op Ownership/ Equity Share
• Generous Store Discount
• In-Store Charge Account
• Paid Sick Time
• Paid/Earned Vacation Time
• Retirement Account with Employer Matching
• Regular Free-to-Staff Food and Wellness Items
• CSA/Farmers Market Reimbursement
• Education Credits (PTO for exploring interests related to work)
• Professional Development & Continual Training Opportunities

Full Time Workers (30 hours or more) are also eligible for insurance benefits including::

• Co-op Subsidized Health Insurance Plans
• HSA plans with Matching
• Dental insurance
• Vision Insurance
• Fully Paid Life Insurance
• Voluntary Life Insurance
• Short Term Disability

• Experience in a warehouse/stocking environment
• Experience working with ECRS Catapult
• Experience with staff management
• Strong computer skills

• Ability to to communicate effectively in a high-volume work environment
• Ability to learn to safely operate a forklift and powerjack
• Strong communication skills (oral and written)
• Basic math skills (addition, subtraction, multiplication)
• Ability to follow written and verbal instructions
• Ability to manage multiple time-sensitive tasks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand, walk, use hands to handle, feel, and for fine manipulation. The employee is…