Inside Sales Representative, Enterprise

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Amex GBT's enterprise accounts represent significant growth opportunities requiring strategic engagement with complex organizations and sophisticated buying committees. This role serves as the front line of Amex GBT's enterprise growth engine, owning top-of-funnel development for a defined book of large corporate accounts. You'll combine focused outbound execution with eye for business to build significant relationships with senior stakeholders—not just setting meetings, but opening doors to long-term, high-value partnerships.

This is a strategic, phone-first role designed for someone who wants to develop their enterprise sales career with real coaching, real tools, and genuine accountability.

• Own Named Enterprise Account Development – Research and strategically engage a defined book of large corporate accounts, identifying key partners and building multi-threaded outreach strategies that lead to qualified meetings
• Complete Phone-First Prospecting – Leverage industry-leading tools like Titan
  
  X to drive quality conversations through a phone-dominant approach, supported by personalized multi-channel cadences across email and social
• Drive Conversation-Driven Engagement – Approach every call with genuine curiosity to understand prospect business challenges and priorities before positioning Amex GBT's value proposition
• Gather Strategic Intelligence – Gain actionable insights from every engagement—account priorities, competitive landscape, buying timelines, and pain points—that inform broader sales strategy
• Build Quality Pipeline – Focus on outcomes over activity, measured by qualified meeting quality, funnel conversion rates, and the strategic value of intelligence delivered to the sales team
• Partner Closely with Account Executives – Align on account strategy, share intelligence, and ensure seamless handoffs that set opportunities up for success
• Demonstrate Continuous Improvement – Steadily enhance call quality, conversion rates, and critical thinking while contributing positively to team culture
• Leverage Sales Technology & Support – Use best-in-class sales engagement platforms, intent data tools, and direct access to account intelligence, marketing support, and leadership guidance
• Handle Territory with Discipline – Self-direct your named account book with accountability, ensuring no account sits untouched and all territories are actively progressed
• Contribute to Team Success – Raise the performance bar while supporting colleagues, actively seeking feedback to sharpen your craft every day

• Enterprise Prospecting Experience – Consistent track record prospecting into mid-market or enterprise accounts with understanding that larger organizations require strategic, differentiated approaches
• Confident Phone Skills – Ability to open conversations, hold attention, and develop value quickly with senior-level partners including directors, VPs, travel managers, and procurement leaders
• Natural Curiosity & Research Discipline – Genuine aim to understand prospect businesses and organizational dynamics, not just checking boxes on activity metrics
• Strong Eye For Business – Credibility to engage significantly with C-suite and senior buyer conversations about their business challenges and priorities
• Multi-Channel Comfort with Phone Mastery – Comfortable executing across multiple channels but understand that enterprise relationships start and are built on the phone
• Problem-Solving Resilience – Ability to navigate complex accounts and ambiguous situations without discouragement, finding creative paths forward
• Self-Directed Accountability – Take ownership of territory management and results with minimal supervision, handling your own pipeline with rigor
• Coachable Growth Mindset – Actively seek feedback, embrace continuous improvement, and demonstrate commitment to developing your enterprise sales craft
• Critical Thinking –…