Named Account Executive, State Government

Description

Named Account Executive, State Government

Our State & Local Government team is growing and we are seeking to hire a Named Account Executive who possesses a strong track record of selling enterprise software to State Government agencies across the RI, NH and Maine.

Territory:
Rhode Island, New Hampshire, Maine

Seeking 10+ Years of Sales Experience with a commitment to deliver business outcomes that exceed expectations. Seeking a motivated team player who can thrive in a dynamic, fast-paced environment.

• Cultivate and maintain enduring relationships with State Gov clients

• Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations.

• Provide regular progress updates to management regarding client accounts.

• Monitor and report on key performance metrics, including client retention and revenue growth.

• Maintain a high level of client satisfaction by consistently exceeding expectations.

• Work collaboratively with internal teams to devise solutions for complex challenges.

• Address and resolve client issues in a timely and efficient manner.

• Keep clients informed about new product features, updates, and enhancements relevant to their needs.

• Identify growth opportunities within existing accounts and work towards expanding Salesforce services.

• Collaborate closely with clients to formulate customized account strategies.

• Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery.

• Stay informed about industry trends, government regulations, and competitive offerings.

• Develop an in-depth understanding of Salesforce products and solutions.

• Conduct regular meetings and check-ins to assess client satisfaction and identify areas for improvement.

• Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly.

• 10+ years of quota carrying software or technology sales and account management experience;
  focused on selling to State Government agencies.

• Work well within a team of various partners within a matrixed environment (client directors, solution engineers, executives, etc.)

• Highly driven individual with a focus on execution, strong sense of urgency and a belief in our mission.

• A mix of business curiosity combined with a technical ability to truly address customer data challenges and earn trust

• Solution selling mentality: develop a plan and solution, articulate value, and navigate complexities of our customers to drive revenue

• Education:
  
  Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

• Must live in territory