Community Resources Navigator

Community Resources Navigator page is loaded## Community Resources Navigator locations:
Augusta, MEtime type:
Part time posted on:
Posted Todayjob requisition :
R15982##
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* Job Summary:

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Job Description:

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* About the Role:

** As a Community Resource Navigator, you’ll listen and respond to the needs of patients and community members—guiding them to helpful programs and services across the continuum of care. This position promotes the health and wellbeing of our community by connecting people with the programs of the Peter Alfond Prevention & Healthy Living Center.
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* What You’ll Do:

*** Respond to public inquiries over the phone regarding a wide range of needs
* Research and share community-based resources and services
* Work collaboratively with a multidisciplinary team to support callers
* Document information accurately in a database while assisting callers
* Provide kind, thoughtful, and clear guidance—primarily through administrative support
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* What You Bring:

*** Ability to handle a variety of conversations—including those that may be emotional or complex—with empathy, patience, and professionalism
* Strong organizational skills with the ability to manage multiple tasks, calls, and follow-ups
* Knowledge of Central Maine’s community resources and programs
* Comfort using Microsoft Word, Excel, Outlook, and learning new systems
* A supportive, nonjudgmental approach and a strong attention to detail

At Maine General Health, we believe in improving lives by improving access. As a Community Resource Navigator, you’ll play a key role in helping others find the support they need—all while being part of a mission-driven, community-focused team.## Scheduled Weekly

Hours:

32## Scheduled

Work Shift:

## Job Exempt:

No## Benefits:

Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.##
** Physical Wellness:
*** We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.
* Employees have access to industry-leading leave for new parents.
* A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.##
** Emotional Wellness:
** When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.##
** Financial Wellness:
*** Access the wages you’ve already earned before payday with Payactiv, giving you greater flexibility over your finances.
* Tuition Reimbursement is available to all employees to further develop skills and career.
* We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.
* Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident.
* We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.##
** Career Mobility:
** Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource – they’re how we grow our business and care for our community.
** Equal Opportunity Employer M/F/Vet/Disability
** Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at  .
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