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Shelter Advocate - Kennebec Shelter

Job in Augusta, Kennebec County, Maine, 04338, USA
Listing for: Maine Coalition to End Domestic Violence
Full Time, Per diem position
Listed on 2026-08-13
Job specializations:
  • Social Work
    Family Advocacy & Support Services, Community Health, Crisis Counselor, Community Support Services
  • Non-Profit & Social Impact
    Community Health
Salary/Wage Range or Industry Benchmark: 22250 - 44428 USD Yearly USD 22250.00 44428.00 YEAR
Job Description & How to Apply Below

Full Time, 32 hours per week, Non Exempt

Job Type:

About the Role

Position Summary:

Family Violence Project seeks an advocate to provide direct services to residents of our Kennebec County emergency domestic violence shelter. The Shelter Advocate is responsible for providing services to shelter residents and their children including guidance, support, information, and advocacy; they will also participate in the admission process for those requesting shelter and will welcome and orient new residents. The Shelter Advocate will meet with residents regularly to conduct needs assessments and assist with the development of goals and action plans.

While working closely with residents, the person in this position will also oversee shelter maintenance and cleanliness, and work with incoming donations. The Shelter Advocate will also establish and maintain working relationships with community institutions that serve children and families, using their knowledge of providers and resources to help residents secure services and support. Maintaining current and accurate records is an integral part of this position, as is the reporting of data as required by the agency and its funders.

This is a full-time, 32-hour per week non-exempt position with a Tuesday through Friday , 8:00am to 4:30pm schedule (which includes a half hour unpaid lunch break) that will include occasional on-call responsibilities in relation to the agency’s 24-hour helpline and may include some evenings and weekends. This position will be based out of our Kennebec County Shelter.

While performing the duties of this job, the employee is regularly required to stand, walk, climb stairs, sit (including prolonged sitting), talk, and listen. The employee is also required to operate a computer using a standard keyboard and mouse; use a fax machine, printer, scanner, and copier; and communicate using a telephone. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus.

The employee may occasionally lift and/or move up to 50 pounds.

The Ideal Candidate:

The successful candidate will possess knowledge of domestic violence and its impact on victims, the community, and child development. Knowledge of mental health and/or substance abuse issues is preferred, as is experience with residential services (including basic and routine facility maintenance). The ability to work in a fast-paced, community living environment with a changing resident population is necessary, as is the ability to prioritize work demands to meet client needs and emergencies.

Group facilitation experience is also required. Demonstrated skills and experience in crisis intervention, human relations, and conflict resolution are necessary, as is the ability to handle emergencies in a calm manner and de-escalate situations. The successful candidate must be able to work collaboratively as well as independently, and will interact harmoniously with others, communicating respectfully and effectively through excellent listening, oral, and written communication skills.

Computer skills, particularly with Microsoft Office, are necessary.

Job Requirements:

Applicants must be able to pass background checks that include criminal history, driver’s license, sex offender, and child protective services checks, among others. Upon the acceptance of a job offer, a person must undergo fingerprinting; this will be arranged and paid for by the agency. A bachelor’s degree in human services, social work, or a related field at an accredited institution is preferred for this position but is not required;

those with relevant life and/or work experience are encouraged to apply. All new employees are required to participate in a thorough orientation process which includes successful completion of Family Violence Project’s Crisis Advocacy, Intervention, Response and Ethics Training for New Advocates.

Excellent benefits are provided for the employee, including free health insurance, short-term disability, long-term disability, and life insurance. Vision, dental and supplemental insurances, as well as health insurance for dependents, are available efits also include paid time off (beginning with three weeks of accrued time per year), fourteen paid holidays each year, and a 403(b)-retirement plan with an employer match. The starting pay range for this position is $37,024 annually ($22.25 per hour) to $44,428 annually ($26.70 per hour), based on experience.

Equal Opportunity Employer

All qualified applicants shall receive consideration for employment without regard to race, color, sex, sexual orientation, physical or mental disability, religion, age, ancestry or national origin, gender identity or expression, pregnancy or any other characteristic protected by law.

This position will remain open until it is filled.

RESUMES WITHOUT PERSONALIZED COVER LETTERS WILL NOT BE CONSIDERED

Interested in learning more? Download the full

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