Lab Clerk

Lab Clerk

The Lab Clerk plays a key role in supporting a high-volume industrial laboratory by accurately registering, tracking, and verifying client samples and test data in the Laboratory Information Management System (LIMS). This position focuses on efficient sample login, data integrity, and administrative support to ensure that oil and fuel analysis reports meet customer specifications and deadlines. The role offers clear career progression, cross-training opportunities, and the chance to grow into more advanced lab or evaluator positions in a steadily growing, team-oriented environment.

• Answer incoming and outgoing phone calls with clients to verify information, confirm orders, and clarify lab specifications.
• Update client sample specifications and changes in the LIMS system using a computer, ensuring all information remains current and accurate.
• Register and log daily samples into the LIMS system via computer using tags or QR codes, ensuring each sample is properly identified and tracked.
• Perform sample receiving and sample login, confirming that all samples are correctly labeled and match the accompanying documentation.
• Verify that results data and sample data match, ensuring data integrity before evaluation or report release.
• Add new customers and machine compartments to the database and verify customer addresses or machine ownership as needed.
• Complete manual data entry for sample information, test data, and client records with a high degree of accuracy.
• Ensure test data is complete, correct, and ready for evaluation in accordance with lab guidelines and client specifications.
• Sort the lab’s daily run of customer reports and prepare feedback copies of sample reports for distribution each day.
• Log Level II coolant samples and coordinate shipping of these and other samples for additional test work.
• Assist in shipping samples to external or internal testing locations, following established procedures and timelines.
• Support the preparation and distribution of warranty letters as needed.
• Assist in invoicing special sample services and ensuring related documentation is accurate and complete.
• Perform various administrative tasks to support the lab, including filing, organizing records, and maintaining documentation.
• Follow standard operating procedures (SOPs) and lab guidelines for sample handling, data entry, and documentation.
• Record lab data and customer analysis specifications accurately to support quality control and data analysis.
• Work efficiently in a high-volume environment where the lab processes approximately 1,000 to 1,100 samples per day, managing approximately 300 to 350 samples per day once fully trained.
• Maintain strong attention to detail and speed, balancing productivity with accuracy in all tasks.
• Collaborate with the lab team to prioritize and re-prioritize tasks throughout the day to meet client deadlines.
• Communicate proactively with colleagues and leadership, asking questions when clarification or assistance is needed.
• Participate in cross-training opportunities as available to broaden skills and support overall lab operations.
• Shadow senior lab clerks during training to learn processes, workflows, and best practices.

• Experience conducting sample login into a Laboratory Information Management System (LIMS) in a third‑party analytical lab is highly preferred.
• High school diploma, GED, or associate’s degree.
• Clerical or administrative experience with data entry and record keeping.
• Customer service experience, including communicating with clients by phone and email.
• Ability to manage many tasks at one time and prioritize and re‑prioritize quickly in a deadline-driven environment.
• Strong attention to detail with the ability to work quickly and accurately.
• Ability to follow standard operating procedures (SOPs) and lab guidelines consistently.
• Comfort working in a production-oriented lab environment that processes a high volume of samples daily.
• Proficiency with computers and data entry, including working with databases and LIMS or similar systems.
• Strong communication skills and the ability to work as part of a team.
• Ability to take direction well without taking feedback…