CDOC-Parole Administrative Assistant III; Westminster

Eligibility

Only Colorado state residents are eligible for this position.

Westminster Parole Officer, Westminster, Colorado

• Distinctive career advancement opportunities throughout the state system
• Secure retirement benefits including PERA Defined Benefit Plan or PERA Defined Contribution Plan, 401K, and 457 plans
• Medical and dental health plans
• Short and long‑term disability coverage
• Paid life insurance
• 11 paid holidays per year plus vacation and sick leave
• Wellness program, tuition reimbursement, training opportunities and more

• Receives and screens inquiries, ensuring responses and follow‑ups are completed
• Researches information to resolve problems or concerns when solutions are unclear
• Instructs customers on filing out forms/documents
• Distributes mail appropriately
• Schedules meetings and administrative appointments
• Takes/transcribes/distributes meeting minutes as requested
• Ensures clear and concise communication with customers, co‑workers, supervisors, and appointing authority
• Creates, compiles, and builds employee personnel files; maintains confidentiality and files all documentation into electronic personnel files
• Creates, maintains, and tracks data using appropriate software
• Verifies releases, gathers information, and monitors file reviews as requested by employees, supervisors, investigators, and attorneys
• Scans and uploads release documents into current files
• Provides accurate information to approved stakeholders regarding employment verifications, dates, salaries, and titles
• Utilizes Microsoft Word, Access, Excel, PowerPoint, DCIS, PCDCIS and other software to enter, track, and retrieve data
• Distributes information via mail, e‑mail, and fax to appropriate parties
• Establishes, maintains, and updates office record‑keeping systems, tickler files, forms, internal logs, and reminder notices
• Drafts, prepares, edits, and publishes correspondence, documents, reports, etc.
• Designs and revises documents to include hand‑outs, flyers, instructions, manuals and more
• Other duties as assigned

• Three years of general clerical experience in an administrative or office support role (any part‑time work is prorated)

• A combination of related education in Business, Criminal Justice or a similar discipline and/or relevant experience equal to three (3) years

• Proficiency in position‑related office technologies, especially Microsoft Office (Word, Excel, PowerPoint)
• Ability to work directly with inmates in a prison environment
• Exceptional interpersonal/customer‑service skills
• Excellent written and oral communication skills
• Efficient management and input of data and tracking
• Strong multitasking and flexibility
• Impeccable organizational, planning, and prioritizing skills
• Precise attention to detail
• Self‑control and ability to work in stressful, potentially violent situations
• Ability to remain alert, emotionally stable, and mentally resilient under pressure
• Tolerance to stress, confinement, and high‑stakes interaction
• Ability to read, comprehend, and communicate fluently in English both verbally and in writing

• Relevant years of state service working with confidential information
• Experience proofreading, editing, or creating documents
• Experience supporting a program or work unit
• Experience with data‑entry, checking, and verifying
• Experience with the National Crime Information Center (NCIC) and Colorado Crime Information Center (CCIC)
• Experience creating and maintaining budgets and budget reports
• If using a substitution, one year of clerical experience is preferred

• Must be 18 years of age or older
• Must possess a valid, non‑restricted Colorado driver’s license
• Must have a high school diploma or GED
• Must have no felony convictions or relevant pending criminal matters
• Must have valid U.S. work authorization; no H‑1B sponsorship
• Must successfully pass all modules of the six‑week Colorado Department of Corrections Basic Training, including defensive tactics and related assessments
• Must be physically capable of completing defensive tactics requirements (lifting, striking, grappling, etc.) and withstand the listed physical demands
• Must complete tuberculosis screening upon hire
• Must pass a comprehensive background investigation (including a minimum of ten years of most recent work experience or shorter if directly relevant)
• Must comply with mandatory drug screening and anti‑distribution policies (random testing may occur)
• Conditions of employment are contingent upon successful medical screening and required certifications