Registrar Specialist

Registrar Specialist

University of Colorado Anschutz Medical Campus, Office of the Registrar
Position #:
Requisition #: 40065

As a key point of contact for core registration and student records, the Registrar Specialist maintains the integrity and accuracy of student academic records, facilitates efficient registration and enrollment processes, and delivers high‑quality customer service to students, faculty, and staff.

• Student Record Management & Enrollment Processing (40%)
  • Independently processes and reviews a variety of registrar forms, verifying accuracy, compliance, required approvals, and deadlines.
  • Coordinates batch enrollment requests with schools, colleges, and programs, resolving errors through research and consultation from Registrar leadership.
  • Validates and audits student record data including enrollment, tuition classification, and academic program configuration using system tools and reports.
  • Assists with complex duplicate record analysis and resolution.
• Customer Service (25%)
  • Serves students, faculty, and staff via phone, email, in person, and virtual platforms.
  • Provides accurate guidance on registration‑related policies and procedures, escalating complex issues when appropriate.
  • Demonstrates accountability for timely and professional service outcomes.
• Transcript Orders, Enrollment Verifications, and Degree Verifications (20%)
  • Independently manages transcript orders and resolves exceptions within the transcript processing system.
  • Maintains documentation to support audit and compliance requirements.
  • Processes enrollment and degree verifications while ensuring compliance with FERPA and service‑level standards.
• Administrative & Operational Support (15%)
  • Uploads and indexes documentation into the imaging system to ensure accurate record‑keeping.
  • Supports data validation for residency/tuition classification, catalog, graduation processing, and curriculum records.
  • Uses reporting tools to identify and address data gaps or outstanding academic requirements.
  • Collaborates with CU campus registrar offices and the CU system office to support shared systems and cross‑campus processes.
  • Performs other duties as assigned, consistent with the intermediate professional level.

Hybrid – on campus three (3) days per week and as needed for in‑person meetings.

• Medical:
  Multiple plan options
• Dental:
  Multiple plan options
• Additional Insurance:
  Disability, Life, Vision
• Retirement 401(a) Plan:
  Employer contributes 10% of gross pay
• Paid Time Off:
  Accruals over the year
• Vacation Days: 22 per year (maximum accrual 352 hours)
• Sick Days: 15 per year (unlimited maximum accrual)
• Holiday Days: 15 per year
• Tuition Benefit:
  Employees have access to this benefit on all CU campuses
• ECO Pass:
  Reduced rate RTD Bus and light rail service

• A bachelor's degree from an accredited institution of higher education.
• One year of professional level experience in Registrar, records, enrollment, or academic services.
• Experience delivering customer service in an academic or student services environment.

• Experience in a Registrar’s Office.
• Experience with graduate and professional students, especially in health‑related programs.
• Experience with Oracle People Soft Campus Solutions or other student information software.
• Experience with Federal and State regulations.
• Experience maintaining confidential records and data entry.

• Comprehensive knowledge of federal, state, and institutional regulations, policies, and compliance requirements.
• Strong public speaking, presentation, and facilitation skills.
• Demonstrated commitment to high‑quality customer service.
• Excellent interpersonal, conflict resolution, and relationship‑building skills.
• Strong analytical, research, critical‑thinking, and organizational abilities.
• Ability to exercise sound judgment and make independent decisions in complex situations.
• Proven ability to build and maintain effective working relationships with colleagues, campus partners, and external stakeholders.
• Ability to clearly communicate policies and procedures to diverse audiences and train staff or partners as…