Development Database Specialist

Your Role in Our Mission

Food Bank of the Rockies' Development Database Specialist (the Specialist) provides essential support to the Database and Development teams in a fast‑paced, high‑achieving environment. This role reviews, processes, enters, reconciles, and acknowledges donations received daily through assigned giving verticals which may include, but are not limited to, online giving, lockbox, events, white mail, and/or ACH. The Specialist brings a detail‑oriented, analytical skillset to the team to provide high‑quality data entry, data analysis, database maintenance, basic financial reconciliation, and reporting.

This role specializes in their assigned giving verticals, functioning as the team's subject‑matter expert and thought leader in their areas of responsibility.

• Review and verify gift import and/or scan files
• Update donor and gift records with information from import/scan files in Raiser's Edge and identify and pass along any personal correspondence associated with gifts
• Enter donations into Raiser's Edge via manual data entry and/or import
• Merge, format, edit, and print gift acknowledgment letters for donations received; ensure they are free of error and accurately represent the data entered
• Coordinate with the Executive Assistant to ensure timely signature of acknowledgment under the CEO's signature
• Learn, maintain and properly use printers and specialized mailing equipment, including envelope printer and envelope folder/inserter; diagnose issues and coordinate service if needed
• Reconcile gifts for assigned giving verticals and generate reconciliation reports for Finance
• Pull reports, queries, and mailing lists for assigned giving verticals
• Specialize in assigned giving verticals, take ownership of finding and troubleshooting issues, provide leadership on enhancing processes and reporting, and stay up‑to‑date on best practices in these areas
• Complete routine database clean‑up, including constituent and gift updates, duplicate record identification and merging, and donor‑requested changes
• Assist in overall database hygiene through regular auditing, reporting, and maintenance work
• In conjunction with other data team members, write, maintain, and update Standard Operating Procedures for Food Bank of the Rockies' processes and databases, including but not limited to Raiser's Edge, Research Point, and Engaging Networks

• Instills Trust:
  Demonstrates dependability and transparency to colleagues and donors through accurate data processing, generating acknowledgement letters and delivering high quality work within standard deadlines
• Collaborates:
  Works collaboratively across Development, Finance and the organization to accurately enter, track, and reconcile gift and donor data
• Customer‑Centric Focus:
  Ensures gift and donor data is entered accurately and according to the donor’s intentions and development needs. Generates professional and timely acknowledgement letters
• Ensures Accountability:
  Takes ownership of the quality of gift and donor data. Consistently reviews and improves data quality and process efficiency. Consistently meets commitments and deadlines with transparent communication

• High School Diploma required;
  Bachelors' Degree or equivalent work experience preferred
• Minimum of 1‑3 years prior experience working in Databases, Analysis, Prospect Research, Accounting/Finance, and/or Development
• Non‑profit experience and working knowledge of fundraising a plus
• High proficiency with computers and technology; ability to quickly adapt to new programs a must
• Extensive experience using Microsoft Office Suite; highly proficient in Word and Excel required. Raiser'sEdge, Research Point, Engaging Networks, and/or Import Omatic management experience strongly preferred
• Exercise cultural competency, including race, ethnicity, socio‑economic status, sexual orientation, and disability, among other areas
• Strong database and analytical skills, experience in Raiser's Edge and Import Omatic a plus
• Commitment to fulfilling the Food Bank of the Rockies mission and positively representing the brand both internally and externally
• Maintain a professional demeanor and…