Parts Systems and Process Coordinator​/Trainer

Overview

Description Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner’s reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.

The Parts Systems and Process Coordinator is responsible for the development, and maintenance of processes surrounding parts operations, warehousing and will call activities. The position is also responsible for the introduction of new parts related systems or product lines and in a manner that reflects the company’s vision of working as “One Professional Team”.

• Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
• Medical, dental, and vision insurance
• Life and AD&D Insurance
• Retirement Plans - 401K and Roth 401K, eligible employees can receive a company contribution up to 7%
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• CEFCU - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more
• Additional Benefits include:
  Supplemental life Insurance, Critical Illness + Accidental Insurance,  and discounted employee phone plans

Pay rate: $80,755.06 - $ annual salary. Pay rate is dependent upon education & experience.

• 25% - 50%

• Lead software strategy:
  Identify, evaluate, and recommend software solutions to optimize warehouse operations and business performance.
• Process oversight:
  Develop, document, and maintain standardized processes and procedures for all parts warehouses.
• Implementation & training:
  Manage rollout of new software and updates, including staff training and adoption strategies.
• Continuous improvement:
  Assess system performance, accuracy and operational workflows to ensure efficiency and scalability.
• Vendor collaboration:
  Collaborate with software providers and internal peers to resolve issues and implement enhancements.
• Reporting & analysis:
  Partner with Business Intelligence teams to create Power BI dashboards and reports for operational understandings.
• Compliance & best business practices:
  Facilitate operational reviews and ensure adherence to industry-leading standards.
• Other duties as assigned by manager.
• Establishes (with Parts Operations Manager) and monitors management controls that enhances department efficiency
• Prepares and monitors the development of Data Systems, and the training of Parts employees in proper use of systems
• Performs periodic (scheduled and non-scheduled) audits of business transactions
• Coordinates effective functioning of all department paper-and-electronic systems, procedures and records

• Bachelor’s degree
• 3+ years in-house training experience
• 3+ years in warehouse operations or systems management
• 5+ years customer service experience
• 5+ years technical or mechanical experience
• Experience with software implementation and process improvement
• Advanced Excel and reporting tools knowledge
• Supervisory experience preferred
• Dealer Business Systems background including development, implementation, and support of dealership operating system
• Logistical Support background including ground/air transportation, warehousing, and dealership transport administration

• Possible exposure to varying temperatures
• Exposure to dust, fumes, or odors
• Primarily warehouse-based with office/administrative responsibilities

• Safety Awareness
• Strong knowledge of warehouse operations and logistics
• Software evaluation and implementation expertise
• Project management and organizational skills
• Analytical and problem-solving ability
• Effective communication and training skills
• Advanced knowledge of DBS

• None

• Clear verbal communication
• Frequent walking and standing
• Regular use of hands for handling, reaching, and typing
• Adequate hearing for communication and safety
• Ability to lift, carry, or move items up to 40 lbs
• Occasional bending, stooping, and climbing

• Primarily warehouse-based with office/administrative responsibilities
• May involve occasional lifting up to 40…