Administrative Support Representative

Company Overview

Founded in 1981, Lanter Delivery Systems is a national logistics company and a leader in overnight, unattended delivery of auto, agricultural and industrial parts from customers' distribution centers to dealer locations. In the 21st century we live in a business culture that demands cost and logistical efficiencies combined with increased productivity. Lanter's strategic, process driven approach has been embraced by the marketplace and is setting new standards in the automotive and agricultural manufacturing marketplace.

We see a bright future on the road before us and we are very excited about bringing our solutions to a variety of new industries.

• Walk in Humble Confidence - We are experts at what we do, but we never assume we know everything
• Be Open, Honest and Respectful - We say what has to be said in a tactful, courteous way
• Be Fearless - We never fail, we only learn
• We are One Team - We achieve more together by collaboration and consensus
• Delivery on Commitments - We do what we say we will do
• We have a Passion to Serve - We are dedicated, hardworking individuals who provide exceptional service to our customers and to each other
• We put Safety First - We prioritize the safety of our team members and customers above all else in our business
• We Strive for Operational Excellence - We are dedicated to a culture of continuous improvements, driving quality and productivity

The Administrative Support Representative is responsible for working with the supervisor on all issues to ensure all are documented, resolved, and all action plans and resolutions are communicated.

• Be the point person supporting the managers, make them run effortlessly.
• Serve as the liaison for the customers.
• Collect Data, Track Data, Import Data, Report Data, live in all things around clean, accurate data.
• Paperwork Guru...From the Drivers, Claims, Returns, and everything in between, it is your paperwork.
• Superstar deadline oriented, treat missing a deadline like stepping on a Lego...ouch.
• Be the right hand to Operations to prioritize business and need to know information.
• Lead by example, be a utility player that the team admires because the positive attitude and the ability to get things done.

• Proven success in administrative role and as a leader.
• Prior success within Logistics, Transportation or Supply Chain industries (preferred).
• Microsoft Suite skills, Outlook, Excel, PowerPoint...use technology to work smart and get the job done well.
• Excellent data management skills. Details...we are all about them.
• Solid communication across the organization, with our customers, with our supporters and the team.
• Strong organizational skills with the ability to prioritize multiple tasks and the flexibility to handle multiple competing priorities.
• Solve problems by bringing solutions that are both in the box and out.
• Ability to operate in a fast moving, team‑oriented, collaborative environment with tight deadlines.

This position has supervisory responsibilities.

This is a full‑time position, with a minimum expectation of 32 hours per week. Additional hours may be required as dictated by business needs, including occasional evenings or weekends.

This position may require occasional travel up to 5%.

This job operates in a professional office environment. The role routinely uses standard office equipment such as computers, copier, and phone.

The physical demands described here are representative of those that a team member must meet to perform the key deliverables of this job successfully. While performing the duties of this job, the team member is regularly required to listen, communicate verbally and in writing, sit for extended periods of time working on a computer, and lift up to 15 pounds at a time.

This job description is not designed to cover a comprehensive listing of activities, duties or responsibilities required of the team member for this job. Duties, responsibilities, and activities may change per location based on business needs as well as…