Client Success Manager; Regional TS​/SCI

Job Title

We are seeking a relationship-driven professional to support the growth of our Aurora and St. Louis regional portfolio.

This role is ideal for someone who thrives in a fast-paced environment, enjoys building client relationships, and has experience navigating government, security, or commercial leasing environments. You will play a key role in driving occupancy, managing client agreements, and supporting strategic growth initiatives across multiple locations.

Why You Will Love Working Here:

• 100% employer-paid health, dental, and vision premiums
• Ample paid time off, holidays, and work-life balance
• Growth and professional development opportunities
• Collaborative team and mission-driven culture

What You Will Do:

• Drive Growth & Client Engagement
• Identify and engage prospective clients to support new business development
• Build and maintain strong relationships with clients and partners
• Represent the company at tours, events, and industry engagements
• Contracts Management & Agreements
• Coordinate execution of new and renewal service agreements
• Track key contract milestones and ensure timely follow-up
• Maintain accurate records to support billing and compliance
• Support Operations & Delivery
• Partner with internal teams to ensure seamless onboarding and space delivery
• Maintain occupancy goals across assigned locations
• Track pipeline activity and maintain accurate CRM data
• Enhance Processes & Reporting
• Prepare regular updates and reports for leadership
• Support CRM optimization and pipeline visibility
• Contribute to process improvements and best practices

What You Bring:

• Experience in government/GSA leasing, contracting, or secure environments
• Strong sales, relationship management, or client-facing experience
• Excellent communication and organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• High level of professionalism, discretion, and attention to detail

Qualifications:

• 5+ years of experience in the IC and/or DoD community
• Knowledge of government agencies or contractor networks
• Experience in leasing, sales, or client services
• Preferred: TS/SCI clearance
• Experience with CRM tools such as Pipedrive
• Background in commercial or multi-tenant leasing
• Familiarity with secure environments (SCIF)

Why Join Us:

• Opportunity to be part of a growing organization with a focused mission
• Collaborative and team-oriented environment
• Exposure to high-impact projects and clients
• Competitive compensation and benefits