Senior Digital Product Manager

• Collaborate with key stakeholders and senior/executive management to define and establish the digital product vision and roadmap.
• Drive the strategic and customer-centric focus in collaboration with Product Owners to clearly convey a vision to help delivery teams understand the roadmap and how their collective work enables value-based outcomes.
• Provide leadership and direction to delivery teams (product owners, scrum master, UX designers, developers, testers) through building a strong and positive culture that puts employee user experience and satisfaction at the forefront.
• Ensure products supported by delivery teams optimize the ROI in support of strategic business objectives.
• Build and maintain strong partnerships across the organization and with other key delivery leaders to synchronize business value delivery on a larger scale than the single delivery team.
• Research and evaluate market-based and customer-inspired insights that inform the product's vision and comprehensive strategy planning.
• Provide vision and serve as a champion of customer perspectives to the Agile team in the form of clearly written epics, themes and user stories each with clear acceptance criteria in collaboration with the team.
• Help the team make business trade-offs between near term and long term product goals.
• Provide leadership to make the hard calls on scope and competing priorities while realistically manage stakeholder demands.
• Establish and prioritize the product roadmap and its backlog in collaboration with the team.
• Collaborate proactively in ceremonies with UI/UX team, product scrum team, and other product owners to maintain the product roadmap, business outcomes, and goals.
• Provide direction to POs as they lead regular backlog refinement workshops to help estimate relative feature value and update delivery forecasts to aid prioritization, minimize over subscription of delivery teams and manage stakeholder expectations.
• Ensure product aligns with company strategy and broader product strategies through regular communication with customers, stakeholders and product management.
• Coordinate with the POs and Scrum Masters to facilitate short feedback loops between delivery teams and stakeholders through frequent deliveries and sharing of lessons learned.
• Engage in scaled agile practices and coordinate with other PdMs and POs (as needed) to promote cross-team alignment around product roadmaps and dependencies.
• Lead product release planning with technical and business stakeholders and set expectation for delivery of new functionalities.
• Participate in system demos at the end of the iteration and provide story/feature acceptance per the pre-agreed "Definition of Done" criteria.
• Recruit, select, orientate, train, develop and coach team members. May have direct reports.

• Bachelor's degree in business, computer science, or equivalent work in a related field
• Eight years of experience with digital experience and/or relevant industries such as insurance, retirement, or financial services
• Five years of experience as a product manager, product owner, business analyst, or a related role
• Second level Product Owner / Product Manager certification (e.g. CSPOII, SAFe POPM)
• Expert knowledge of agile delivery methodologies
• Experience with JIRA, or similar agile product management toolset
• Experience establishing and executing a product vision and roadmap across several teams/domains
• In-depth experience with agile methodologies, technical understanding of products, and up to date on industry standards and best practices
• Solid understanding of the product lifecycle
• Excellent verbal and written communication skills
• Proactive and highly organized, with precise attention to detail
• Ability to build strong relationships with business analysts, UI/UX team, leadership, senior management, and internal and external stakeholders
• Proficient computer skills, Microsoft Office Suite; working knowledge of software development

Demonstrates expertise in Agile Delivery Methodologies and Product Management, with a strong ability to establish and execute product vision and roadmaps while fostering collaboration among cross-functional teams. Proficient in stakeholder engagement and relationship building to drive strategic business outcomes.

• Agile Delivery Methodologies
• Product Vision and Roadmap Execution
• Stakeholder Engagement
• Product Owner Certification
• JIRA Proficiency

• Product Management
• Business Analysis
• Digital Experience
• Product Lifecycle Understanding
• Agile Methodologies

• Excellent Communication Skills
• Proactive Organization
• Attention to Detail
• Relationship Building

• CSPOII
• SAFe POPM

• Insurance
• Retirement
• Financial Services

• JIRA
• Microsoft Office Suite