Parking Office Clerk

MAIN RESPONSIBILITIES

• Selling parking permits to students, staff, faculty, and visitors on a busy university campus.
• Answer questions and provide excellent customer service in-person and over the phone (heavy walk-up traffic and phone volume).
• Input citation appeals and payments received via mail.

• High school diploma required, some college preferred.
• Experience with Microsoft Office (especially Excel).
• Internet experience.
• Good communication skills—verbal, written, and email— with customers from diverse backgrounds and cultures.
• Strong customer service background required; retail background a plus.
• Ability to problem solve.
• Good interpersonal skills and ability to work well with co-workers in a close, fast-paced, high-volume environment.