Service Coordinator

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title: Service Coordinator

Location: Aurora, CO

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission‑critical flow creation and life science technologies – from compressors to precision handling of liquids, gases, and powers – to increase industrial productivity, efficiency, and sustainability.

Supported by over 80+ brands, our products are used in various end‑markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we’re driving growth with an entrepreneurial spirit and ownership mindset. Learn more at  and join us to own your future.

This position is a Service Coordinator supporting the Customer Center and serving the compressed air needs of the industrial sector. The Service Coordinator is responsible for delivering exceptional customer service, and efficiently and effectively coordinating service technicians to meet customer needs. Service Coordinators will manage and communicate with customers, sales teams, and management, while adhering to all order management and operational requirements of the position.

• Answer incoming service calls and schedule technicians to perform preventive maintenance and service repairs.
• Maximize operating efficiency and effectiveness when scheduling and tracking service technicians.
• Guide and develop service technicians as appropriate, assisting in technical issue resolution.
• Ensure timely and accurate invoicing.
• Manage service inventory and rental fleets (repair status, location, etc.).
• Ensure environmental, health and safety, as well as Operational Excellence adherence in the Customer Center.
• Assist with the auditing process.
• Earn customer loyalty by effectively managing customer interactions and ensuring satisfaction.

• High school diploma or GED and 2-3 years of experience in a related field required.

• Forklift certification a plus (will be provided if needed).
• This position is highly physical, requiring regular use of hands, fingers, walking, stooping, and kneeling.
• Ability to lift and/or move up to 10 lbs regularly and occasionally lift/move 40+ lbs.
• Operating knowledge of Microsoft Office software and working proficiency with handheld computers (smartphone, iPad).

• Associate’s or Bachelor’s degree preferred.
• Knowledge of mechanical and electrical systems is preferred.
• Salesforce experience a plus.

• This role will be based in Aurora, CO, and may occasionally travel within the US (5‑10%).

The pay range for this role is $55,000 - $75,000. The pay range considers a wide range of factors that include a candidate’s skills; experience and training; licensure and certifications; and geographic location.

Please apply via our website  by March 2026 in order to be considered for this position.

At Ingersoll Rand, we embrace a culture of personal ownership — taking responsibility for our company, our communities, and our environment. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, wellness programs, life insurance, a robust 401(k) plan, paid time off, and employee stock options.

Join us and be part of a company dedicated to making life better for our employees, customers, and communities.

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