Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Full Time in Lakewood - CO

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Training & development
• Competitive salary (see compensation below)

Our agency opened in 2021 and is a growing team of four focused on building something meaningful together. We stay connected to the community through involvement with the local Chamber of Commerce and look for ways to continue building relationships locally.

As a Customer Service Representative - State Farm Agent Team Member with Craig Baldwin - State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of our successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $40,000.00 - $50,000.00 per year.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.