TEMPORARY Seasonal - Cherry Creek State Park

Revenue Lead

A customer service based position that involves greeting visitors, selling parks passes, answering phones, counting cash receipts, and providing information to the public. Daily interaction with park visitors requires effective communication and public relations skills. Work leader responsibilities over entrance attendants. Specific duties include but are not limited to:

• Understands and follows Park regulations, policies and procedures
• Applies excellent customer service, cash handling and supervisory skills
• Trains and supervises entrance station attendants
• Maintains entrance station attendants' working files
• Prepares cash change funds and shift box pass inventories
• Assists Revenue Manager with cash and pass inventory audits
• Reconciles attendant time sheets, shift reports and bank deposits
• Monitors entrance stations for cleanliness, working supplies and brochures
• Assists with collection of self-service and shower revenue
• Coordinates Group Picnic process including check-in/check-out
• Maintains assigned vehicle as needed
• Keeps visitors and staff informed of events, schedule changes and notices
• Revenue report data entry
• Collects revenue, completes shift report and balance shift box at end of each shift.
• Provides information and assistance to park visitors (distributes maps/brochures, orients visitors to park amenities, promotes education programs, etc.)
• May receive and pass along visitor complaints.
• May assist with special events or programs within the park.
• Other duties as assigned.