TRIO Student Office Assistant

Title:

TRIO Student Office Assistant Position Type:
Work-Study College:
Community College of Aurora Campus:
Centre Tech Campus

Location:

Aurora Salary Range: $17.50 per hour

Who We Are:

The Community College of Aurora serves our diverse community by providing high-quality instruction and support services to prepare students for transfer and employment. We are particularly interested in applicants who demonstrate a commitment to working with individuals and groups from diverse backgrounds and identities, including, but not limited to, socioeconomic status, culture, sexual orientation, gender identity and expression, disability, multilingual learners, veterans, non-traditional students, race, and ethnicity.

More than 20 languages and 60 countries are represented  addition to traditional degree and certificate programs, CCA offers non-credit professional development courses, customized training, and economic and workforce development resources to employer partners and individual professionals seeking to enhance the capacity and productivity of their workforce or expand their own knowledge and skills. The college centers diversity, equity, and inclusion, and we actively seek employee partners who want to join us in reducing outcome gaps among our diverse student population.

The Office of TRIO Programs brings together the TRIO Student Support Services (SSS) traditional and English as a Second Language programs to provide academic support and a sense of community to students who are TRIO SSS participants. This position will provide administrative and programmatic support to the office as a whole as well as to each individual program. This is a great opportunity to learn new skills including some general advising, student tracking data, time management, effective communication (verbal and electronic), leadership and more.

• Conduct follow-upmeetingswith students we have not seen in a while on a more regular basis, monthly.
• Updating student records as needed.
• Helpidentifyand outreach tohigh needstudents.

• Bysendingemailand conductingphone calls to eligible students.
• Provide staffing at regulartablingevents like open houses.
• Followingrecruitment plansetmy Trio Programs.

• Assist with answering emails and phone callsin a timely manner.
• Greetsanddirectsall visitors to appropriate officesor resources.
• Schedules appointments for advisors using Microsoft Outlook and/or Navigate.
• Ensures completion of paperwork and sign-in procedures.
• Responsible for cleaning andmaintainingthe bulletin boards, front lounge areas, helping with event set up, tear down, and clean up.

• Serve as a student leader amongst TRIO programs, providing advice and support.
• Provides basic program support through administrative projects as assigned.
• Creates and designs flyers, brochures, posters, event calendars and more.

• Student must be awarded work study hours by the Financial Aid Office.
• Minimum 2.0 grade point average (GPA).
• Preference for current TRIO SSS or TRIO SSS-ESL participants.
• Be enrolled in a minimum of 6 credit hours at CCA.
• Excellent customer service skills and a desire to grow professionally.
• Intermediate computer skills including familiarity with Microsoft software, the internet, and general computer trouble shooting.
• Ability to place and receive phone calls on a regular basis and respond to emails.
• Capable of working independently in a constantly changing environment.

This position is available exclusively to CCA students who are eligible to participate in the Federal Work-Study program. If you are unsure whether you qualify for work-study, please contact the Financial Aid Office at  or email financial aid for assistance.

• Must have a completed FAFSA on file
• Must be enrolled in a minimum of six (6) credit hours
• Must not have already earned a first bachelor’s degree
• Must be pursuing an eligible program of study

All submitted applications will undergo an initial review to verify work-study eligibility. Applicants who meet the eligibility requirements will have their applications forwarded to the hiring manager for consideration. The hiring manager will contact selected candidates to schedule an interview.

Applicants who do not meet work-study eligibility requirements will not be advanced in the selection process. Questions regarding work-study eligibility should be directed to the Financial Aid Office.