EPG Field Service Technician - Power Systems

Why Join Wagner?

At Wagner, our people are the driving force behind everything we do. We’re committed to helping our employees grow through meaningful work, career development, and opportunities to learn and advance. Join a team that values collaboration, innovation, and the people who make our success possible. We offer excellent benefits and supply you with the tools you need to maximize your potential.

• Paid Time Off (PTO) Plan
  - 96 hours of PTO in your first year + 8 company paid holidays
• Medical, dental, and vision insurance
• Life and AD&D Insurance
• Retirement Plans
  - 401K eligible employees can receive a company contribution up to 7%
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• CEFCU - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
• Additional Benefits include:
  Supplemental life Insurance, Critical Illness + Accidental Insurance,  and discounted employee phone plans.

The EPG Field Service Class B Technician works with limited supervision to diagnose, troubleshoot, repair, maintain, test, and commission Caterpillar Electric Power Generation equipment at customer locations in a manner that reflects the company's vision of working as "One Professional Team". This position is responsible for supporting customer power generation needs through preventative maintenance, emergency repairs, load bank testing, equipment startups, and electrical/mechanical diagnostics while delivering exceptional customer service.

Pay Rate: $32.00-$52.60 per hour. Pay Rate is based upon experience and education.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Diagnose and repair Caterpillar diesel and natural gas generator sets.
• Troubleshoot alternators, voltage regulators, circuit breakers, batteries, and control systems.
• Diagnose EMCP and GCCP control panels, communications, and interface signals.
• Inspect, test, and troubleshoot transfer switches, switch gear, and paralleling systems.
• Perform preventive maintenance, inspections, and scheduled service activities.
• Complete startups, commissioning checks, load-bank tests, and transfer tests.
• Interpret electrical schematics, one-line diagrams, and wiring diagrams.
• Utilize Cat Electronic Technician and approved diagnostic test equipment.
• Apply electrical safety procedures and verify energy isolation before work.
• Respond to outages and emergency service calls to restore equipment operation.
• Document repairs, test results, parts usage, and service recommendations.
• Communicate repair status, additional work requirements, and equipment readiness.
• Maintain service vehicle, tools, testing equipment, and parts inventory.
• Collaborate with Service, Parts, Engineering, Product Support, and Sales teams.
• Participate in Caterpillar and dealer technical training programs.
• Perform additional duties consistent with training and qualifications.

• High School Diploma or GED
• 3+ years of experience servicing CAT generators or power generation equipment
• 3+ years of experience troubleshooting diesel engines, electrical systems, or generator controls
• 3+ years customer service experience

• Technical School Certificate or Associate Degree in Diesel Technology, Electrical Technology, Power Generation, or related field
• CAT EPG training certifications
• Experience with ATS systems, switch gear, and paralleling controls
• Experience performing load bank testing and generator commissioning
• Experience with CAT Digital and Remote Monitoring solutions

• Standing, walking, talking, sitting, use of hands, and hearing
• Ability to ascend and descend ladders, stairs, and access…