TEMPORARY Customer Service Aide - Registration Unit

Temporary Position – 9 months or less

Pay: $15.75-$18.50 per hour.

The mission of the Colorado Department of Natural Resources is to develop, preserve, and enhance the state's natural resources for the benefit and enjoyment of current and future citizens and visitors. Our goal is to build diversity and inclusion; we welcome applications from people of diverse backgrounds and abilities. Customer service is key for every position across state government. We focus on improving efficiency, effectiveness, and elegance.

Our mission is to perpetuate the wildlife resources of the state, provide a quality state parks system, and offer enjoyable and sustainable outdoor recreation opportunities that educate and inspire current and future generations to serve as active stewards of Colorado's natural resources.

• Process boat, snowmobile, and off‑high‑way vehicle registration applications from customers and/or internal and external agents utilizing data entry software.
• Sell park passes, permits, fishing licenses, and other passes or licenses.
• Collect revenue and operate a point‑of‑sale (POS) system.
• Provide registration and park information to customers over the counter or over the phone.
• Other duties as assigned.
• Work hours are Monday‑Friday from 8 am‑5 pm except for holidays.

• Prior work experience in a customer‑service setting (at least one year preferred).
• Minimum age of 18 years.
• Valid driver's license or reliable transportation.
• Experience handling money and working with the public preferred.
• Experience with Word or Excel helpful.
• Must successfully pass a background screening.
• Able to work with little supervision and collaborate within a team.
• Strong interpersonal communication and telephone skills to deliver excellent customer service.

The State of Colorado believes that equity, diversity, and inclusion drive our success and encourages candidates from all identities, backgrounds, and abilities to apply. It is an equal‑opportunity employer committed to building inclusive, innovative work environments that reflect our communities and serve them. We provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Qualifying individuals with a disability may request reasonable accommodations to complete the employment assessment and perform essential job functions without undue hardship. Contact the ADAAA Coordinator at dnr_ at least five business days before the required accommodation date. Additional documentation may be requested.

DNR uses e‑Verify, an Internet‑based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about e‑Verify, including your rights and responsibilities.