Collection Specialist

Job Overview

We are seeking a highly motivated Collection Specialist to manage delinquent account collections at our Corporate Office in Aurora.

• Oversee all collection activities on delinquent accounts
• Prepare necessary reports for management and the Board of Directors
• Provide financial counseling to members needing assistance
• Process and oversee all phases of the repossession process
• Serve as the Credit Union’s representative when dealing with the collections attorney, Small Claims Court, collections agencies, Bankruptcy Court, garnishments, levies, and other assigned duties
• Make collection calls on past‑due accounts

• Strong background in all aspects of collections
• At least 3 years of experience in collections, preferably within credit unions or banks

• 14 days of leave immediately upon hire or pro‑rated if started after January 1st
• 6 sick days
• 75% paid health, dental, and vision coverage
• 401(k) plan with Empower
• Paid life and long‑term disability insurance
• 11 holidays
• Floating day for birthdays
• Free snacks and drinks
• Quiet room with lounge chairs and a massage chair; TV available in the quit room and lunch room