Assistant Branch Manager- Arapahoe & Smoky Hill

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Assistant Branch Manager within PNC's retail organization, you will be based in Aurora, CO.

• Supports all aspects of branch, including individual and team performance. Builds a high performing team through the attraction, on‑boarding, coaching and development of branch team members. Leads through influence and impacts a broad range of ecosystem partners in an omni‑channel environment. Drives revenue and loyalty through proactive interactions with clients.
• Manages, coaches and executes a proactive client experience within an omni‑channel environment. Provides solutions and advice to improve client financial well‑being. Leads effective problem resolution.
• Manages the branded sales process to proactively achieve sales targets and customer loyalty. Grows branch revenue through acquisition and share‑of‑wallet growth of consumer and business households.
• Drives the employee experience. Responsible for acquiring and retaining talent through the coaching and development of employees. Coaches employees to achieve performance and activity expectations. Assists in the performance management process for all employees.
• Manages operational, human capital, reputational and business risk through adherence to established policies and procedures. Exercises sound decision making to identify and mitigate potential risk.

PNC Employees take pride in our reputation and expect their employees to be customer focused, managing risk, and actively learning and growing.

• Competencies:
  
  Branch Banking Services, Coaching Others, Decision Making and Critical Thinking, Digital Awareness, Effective Communications, Managing Multiple Priorities, Retail Lending, Selling.
• Work Experience:
  
  Typically requires 4+ years of related business or functional experience or a comparable combination of education, job‑specific certification(s), and experience (including military service). An associate degree or equivalent is preferred.
• Education:
  
  Associate’s degree.
• Certifications:
  
  None required.
• Licenses:
  Notary Public in the applicable state. Candidates will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
• Pay Transparency:
  Base Salary $53,625.00 – $89,375.00. Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible.

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on eligibility, options for full‑time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options, employee and spouse/child life insurance, short and long‑term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back‑up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, including select programs fully paid;

a robust wellness program with financial incentives. Additionally, PNC provides paid time off: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year; 15‑25 vacation days each year, depending on career level; and additional days based on years of service.

If an accommodation is required to participate in the application process, please contact us via email at and include “accommodation request” in the subject line, your name, the job , and your preferred method of contact. Applicants may also call 877‑968‑7762 and say "Workday" for accommodation assistance. All information will be kept confidential and used only to provide necessary reasonable accommodations.

PNC provides equal employment opportunity to qualified…