Manager of Public Safety Accountability

JOB LOCATION 15151 E Alameda Pkwy Aurora, Colorado  City of Aurora, Colorado

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees.

Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of:
Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.

• Make a difference in the lives of real people every day
• Diverse community
• Competitive total compensation package
• Well-Funded General Employees Retirement Plan
• Light rail station minutes away
• On-site fitness center and overall employee well-being programs
• Internal educational programs to assist with career advancement
• Access to innovation work spaces

Salary to be commensurate with experience
The hiring range for this position is $130,000 - $160,000/annually
The full salary range for this position is $112,800 - $141,00 - $176,250/annually

• Leads the Public Safety Accountability Division, including development of division goals, work plans, procedures, performance measures, reports, and operational priorities.
• Provides independent civilian oversight of designated public safety accountability matters, including complaints, administrative investigations, use of force matters, officer-involved shootings, in-custody deaths, and other critical incidents involving sworn public safety personnel.
• Reviews and monitors complaint classification decisions, investigation processes, investigative findings, and discipline-related recommendations to evaluate thoroughness, fairness, objectivity, consistency, and compliance with applicable laws, policies, procedures, and accountability standards.
• Conducts or coordinates complaint intake, community referrals, and explanations of the accountability and investigative process to complainants, community members, and other stakeholders.
• Identifies case-specific and systemic issues through review of complaints, investigations, critical incidents, policy application, discipline outcomes, public safety data, and operational trends.
• Develops recommendations for improvements to policies, procedures, training, supervision, accountability systems, complaint processes, and public safety practices.
• Prepares written analyses, executive briefings, public reports, annual reports, statistical summaries, and trend analyses regarding accountability activities, while protecting confidential, privileged, and legally protected information.
• Responds to critical incidents involving death or serious bodily injury; by obtaining relevant and critical incident information, monitors associated city investigation and reviews and issues findings in coordination with the release of related city reports.
• Develops and implements an annual accountability work plan based on risk assessment, complaint trends, public safety priorities, community concerns, and post–Consent Decree sustainability needs.
• Partners with public safety departments, legal counsel, City leadership, community stakeholders, and external oversight partners to support fair, consistent, and transparent accountability practices.
• Serves as a liaison between the city, community members, public safety departments, oversight bodies, and other stakeholders to build trust, promote transparency, and support constructive dialogue.
• Coordinates community outreach, education, and engagement related to public safety accountability processes, complaint systems, public reporting, and community trust.
• Reviews national best practices, legislative developments, accountability models, and emerging trends in civilian oversight, constitutional policing, procedural justice, and public safety accountability.
• Supervises assigned staff, including hiring, training, coaching, performance management, workload assignment, and professional development.
• Develops and administers assigned division budget, contracts, projects, records, and administrative functions.
• Reports known or suspected abuse, illegal acts, or related irregularities that may affect the city to the appropriate city authority.
• Performs additional duties as assigned.

The listed primary duties and responsibilities are not a comprehensive list of expectations for the job. Duties and responsibilities may change at any time with or without notice.

Education:

Bachelor’s Degree in Criminal Justice, Public Administration, Public Policy, Political Science, Law, Sociology, Organizational Leadership, or a closely related field.

Experience:

Six (6) years of progressively responsible professional experience in civilian oversight, public safety accountability, administrative…