Patient Billing Specialist

University of Colorado Anschutz Department:
School of Dental Medicine, Department of Dental Clinic Support Services

Job Title:

Patient Billing Specialist Position #:  

– Requisition #: 40639

Job Summary:

We are hiring for a full-time Patient Billing Specialist. We are seeking professionals with demonstrated patient relations and customer service experience interested in working in an academic,dental medicine environment. We welcome applications from individuals who are collaborative, communicative, caring, detail oriented, organized, proactive, able to think critically, focusedon quality, dedicated to personal growth, and highly motivated.

The Patient Accounting Department, a unit of the Office of Financial Affairs, is responsible for managing and monitoring all aspects of patient accounting and interactions with dental insurance companies, Medicaid, and collection agencies. Under the direction of the Patient Accounting Supervisor, the Patient Billing Specialist's primary responsibilities include performing accounting services (i.e., payments, billing, accounts receivable, collection management, patient registration, Medicaid billing &third-party insurance billing), and educating students, faculty,and staff on SDM patient financial policies and procedures.

The position is located at the University of Colorado - Anschutz Medical Campus. Hours will be dependent on business need (i.e.,career fairs, employee consultations, professional development) but typically will be Monday – Friday between the hours of 8:00am and5:00 pm. This is a patient facing position and is 100% onsite. The primary work location for this position is the Department of Orthodontics patient billing window, but this role may provide back-up coverage for any of the patient billing windows asneeded.

• Receive and greet patients, offer information concerning clinic practice policies, financial procedures, and operations.
• Advise and communicate with patients, students, faculty, andstaff concerning SDM financial policies and procedures (i.e.,patient financial responsibilities, dental insurancepre-authorizations, and policies) and resolves patient financial account issues.
• Process and appropriately document various payments (i.e.,cash, checks, and credit card) from patients and insurance companies, and other entities (e.g., Department of Health Care& Human Services)
• Perform maintenance in the electronic health record system toensure accurate billing and reporting.
• Reconciles and verifies transactions (i.e., cash, check andcredit card) against reports clinic computer system and credit card transaction terminals.
• Assists in the daily preparation of clinical activity deposits to include log sheet, UCD campus cash receipt, the bank deposit receipt and armored car deposit pick up log.
• Responsible for making sure that the proper paperwork is retained in the payment office and sent to the Bursar'sOffice.
• Responsible for verifying Medicaid eligibility In a timely manner and communicating to necessary parties results that require action;
  Responsible for maintaining the files for all Medicaid paperwork and any Medicaid correspondence in the patient accounting office.

Onsite – this role is expected to work onsite and is located in Aurora, Colorado.

We have AMAZING benefits and offer exceptional amounts of holiday,vacation and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical:
  Multiple plan options
• Dental:
  Multiple plan options
• Additional Insurance:
  Disability, Life, Vision
• Retirement 401(a) Plan:
  Employer contributes 10% of your grosspay
• Paid Time Off:
  Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum…