Care Coordination Specialist

Description

Location:UCHealth Anschutz Outpt Pavilion, CO, Aurora

Department:UCHA PC Integrated Services

Work Schedule:

Full Time, 80.00 hours per pay period (2 weeks)

Shift:Days

Pay:$25.80 - $38.70 / hour. Pay is dependent on applicant's relevant experience

This position will offer a hybrid or remote option

This is a grant-funded position and will be considered for renewal annually

Summary:

Provides clients and families with supportive care coordination services related to their health care management, education on chronic disease management and health maintenance, and connection to appropriate community resources.

Responsibilities:

• Serves clients under appropriate supervision and participates in regular case conferences. Provides outreach and initial contact to potential clients to introduce them to the program and engage them in care coordination services.
• Maintains individual case records and protects confidential information. Provides education to clients using population-specific criteria. Documents services provided per established guidelines.
• Coordinates an individualized plan of care with the client and family. Works with primary care providers and other members of the health care team to ensure coordination of services. Coordinates appointments with providers, utilizing transportation resources as needed. Meets clients in their home, at a provider’s office, in the hospital, or in the community as part of ongoing support, offering monitoring of care.
  
  Provides appropriate follow-up.
• Serves as a client advocate with local community agencies (as permitted by clients), and provides emotional support. Facilitates access to key resources including information and education related to chronic disease management. Educates and coaches clients and caregivers about self care skills; collaborates with providers to achieve desired outcomes.
• Coordinate transitions for medically and socially complex young adults moving from pediatric to adult healthcare systems, ensuring continuity of care and connection to needed services.
• Partner with clinics, care teams, and community resources to support seamless care transitions and reduce barriers to care.
• Address patient needs related to insurance, social drivers of health, transportation, equipment, and navigate access to specialty care.
• Provide care coordination, resource navigation, and patient and family support to promote successful transition outcomes and engagement in adult healthcare services.
• Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.

Requirements:

• Bachelor's degree in Public Health, Nutrition, Exercise Science, Health, Wellness, or related field.
• Preferred:
  Experience working with under-served populations or in community health programs.

Employees are our number one asset.

UCHealth promotes a culture that invests in professional success and personal well-being through a comprehensive total rewards program. *

Recognition

• Performance bonus:
  
  UCHealth offers a 3-Year Incentive Bonus to recognize employee contributions to our success in quality, patient experience, organizational growth, financial goals and tenure. The bonus accumulates annually each October and is paid out in October during the third year of employment.
• Performance-based pay increase:
  
  The Annual Merit Pay Increase recognizes work performance that meets or consistently exceeds performance standards documented through UCHealth's established evaluation process and accounts for increased experience, skills and cost of living.
• Market reviews:
  
  All UCHealth positions are reviewed annually to ensure UCHealth base pay aligns with market standards. Base pay…