2nd Shift Resident Services Associate ​/ Housekeeper

2nd Shift Resident Services Associate / Housekeeper

$21 - $22 per hour

As the 2nd Shift Resident Services Associate / Housekeeper you’llbe the welcoming face of our community,the first to greet residents, families, and guests, and the first to answer the phone. This role is dynamic and hands-on;whileyou’llserve as the point of contact at the front desk,you’llalso beon your feet providing support wherever is needed.

• At least 21 years old with a valid driver’s license and clean driving record;able to valet park vehicles safely.
• Able to work Thursday-Monday3:00pm to 11:30pm.
• High school diploma or equivalent (GED).
• Strong problem-solving, organizational, and multitasking skills in a fast-paced environment.
• Previous customer service experience, professional appearance, excellentcommunicationand interpersonal skills.
• Adaptable and flexible to shifting priorities; willing toassistin various areas.
• Team-oriented with a proactive approach and attention to detail; reliable in completing tasks accurately and on time.
• Knowledge of the local community,preferred.
• Intermediateproficiencyin Microsoft Office (Outlook, Word, Excel).
• Ability to communicate effectively in English with residents, guests, and staff.
• Must meet local alcohol service requirements and obtain food handler permits within two(2) weeks of hire.

• Create a positive first impression
  by performing valet parking services for residents and visitors.
• Deliver outstanding customer service
  by greeting residents, families, and visitors, answering calls, andanticipatingthe needs of residents, guests, and vendors.
• Respond promptly to emergencies
  monitor resident call systems, and contact emergency services when necessary.
• Oversee building safety systems
  including fire alarms;follow emergency procedures andassistresidents during fires or severe weather.
• Handle administrative tasks
  such as scheduling transportation,maintainingaccuraterecords, coordinating guest suite reservations, and ensuring suites meet RLC standards.
• Support community operations
  by assisting with room service requests, dining room coverage during peak times, event setup, and responsible alcohol service.
• Maintain cleanliness
  incommon areasand ensure building security by locking and unlocking exterior doors at designated times.
• Welcome new residents
  and guide them through the orientation process for a smooth transition into the community.
• Manage office supplies
  ,resident documents, and menus; perform clerical duties as assigned.

• Competitive compensation and benefits
• Accessyourpayanytime
• $341 benefit stipend per pay period to apply toward:
  • Health, Dental, Vision
  • Life Insurance
  • Short- & Long-Term Disability
  • HSA, FSA, LSA
  • Accident & Hospital Indemnity
  • Legal & Identity Theft Protection
• Paid Time Off
• 401(k) with employer match

• Fast-growing, family-owned company with 60+ communities nationwide
• Supportive leadership in a beautiful, resort-style environment
• A purpose-driven role where you make a difference every day

Parkside Village Retirement Community

14501

E. Crestline Drive

Aurora, CO 80015