Event Service Ambassador; Banquet Server) Part-Time

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Part Time Aurora, CO, US

3 days ago Requisition

Salary Range: $18.00 To $18.00 Hourly

• A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community
  involvement, & philanthropic outreach efforts.
• Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
• Seeking supportive, collaborative, detailed-oriented people to join our team!

• 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
• Growth Potential and Career Advancement
• Hotel/Restaurant Travel Perks & Discounts!

Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through Daily Pay on day one!

• Sets up banquet and event spaces according to event specifications, including tables, chairs, linens, china, silverware, glassware, centerpieces, signage, and other required items.
• Prepares and maintains waiting, beverage, and service stations to ensure they are properly stocked and presentation-ready.
• Prepares and replenishes food and beverage items for banquet service in accordance with event specifications, food safety standards, and hotel procedures.
• Provides professional, attentive, and timely food and beverage service while maintaining a welcoming and engaging presence with guests.
• Greets and interacts with guests in a friendly, professional, and genuine manner, anticipating and responding to guest needs whenever possible.
• Monitors assigned event areas throughout the function and promptly addresses guest requests, service needs, and operational concerns.
• Clears tables, removes used dishes, glassware, linens, and other service items throughout and following events while maintaining an organized and professional environment.
• Performs event breakdown and properly cleans, organizes, stores, and secures banquet equipment, supplies, food, and other materials.
• Maintains clean, sanitary, and orderly work and service areas throughout setup, service, and breakdown.
• Follows all food handling, sanitation, safety, and responsible beverage service requirements applicable to the position.
• Assists with preparing for future events by folding napkins, stocking condiments and supplies, organizing equipment, and completing other preparation duties.
• Communicates effectively with banquet leadership, food & beverage teams, and other hotel departments to support seamless event execution.
• Assists other team members as needed, including providing break coverage and supporting event operations based on business needs.
• Maintains awareness of event timelines, guest needs, service standards, and assigned responsibilities throughout each function.
• Reports any guest concerns, accidents, injuries, equipment issues, or other operational concerns promptly to the appropriate leader.
• Arrives on time and prepared for scheduled shifts and follows company uniform, grooming, and appearance standards.
• Consistently upholds OHM standards, hotel brand standards, policies, procedures, and service expectations.
• Delivers world-class guest service and contributes to a positive and welcoming experience for guests and team members.
• Embraces and supports O’Reach, OHX Experience, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety initiatives.
• Understands and complies with all…