Success Coach

Job Details

Job Location:

Goodwill Headquarters - Chattanooga, TN 37416
Position Type:
Full-time
Education Level: 2 Year Degree
Salary Range: $18.00 - $22.00 Hourly
Travel Percentage:
Up to 50%

Since 1923, Goodwill Industries of the Greater Chattanooga Area helps people transform potential into opportunity! With 17 store locations and a service territory of 23 counties in two states, our timeless social enterprise is a win, win, win for all. Individuals with barriers to employment get help securing meaningful jobs. Donors see a social return for their donations - helping people secure work and keeping unwanted items out of landfills.

Shoppers get great prices on the goods they want, and in the process, give a hand up to people in their community.

We provide education and career services as well as on the job training to persons with barriers to employment such as multi-generational poverty, history of incarceration, limited education, and no work experience.

• Friendly work environment with co-workers who appreciate working with each other.
• Employee discount.
• 401K and Roth retirement plans with matching contribution after eligibility.
• Skills and development opportunities.
• Dental and vision insurance - Company Paid for employee.
  
  Basic life insurance – 1.5 times salary, Company Paid for employee.
• Primary Care through Text Care
  - Company Paid for household.
• Voluntary Benefits such as Term life Insurance, Disability Insurances, and  Insurance and Health Savings Account
• Generous Paid Time Off (PTO) program;
  Potential of up to three weeks during the first year

The Success Coach at Goodwill Industries of the Greater Chattanooga Area (GIGCA) is responsible for supporting internal employees by addressing personal and professional barriers, setting future goals, and offering continuous support. This role is vital in ensuring that our employees are empowered to succeed both within the organization and in their personal lives, contributing to the overall mission of Goodwill.

• Through words and actions support Chattanooga Goodwill’s Mission, Vision, and Values; furthermore, actions and decisions will align with organizational guiding principles.
• Maintain agency, employee, and participants confidentiality. Violation of confidentiality may be cause for termination.
• Assessment and Planning:o Conduct comprehensive assessment of employee needs, identifying personal and professional barriers.o Develop individualized service plans utilizing S.M.A.R.T. goals and measurable timelines.o Continuously monitor and adjust plans to ensure effectiveness and relevance.
• Support and Advocacy:o Provide one-on-one support to employees, offering guidance and resources to overcome identified barriers.o Advocate for employee needs within the organization, ensuring access to necessary resources and support systems.o Collaborate with external agencies and community resources to provide additional support services, as needed.
• Goal Setting and Development:o Assist employees in setting realistic and achievable goals, both personal and professional.o Develop and facilitate training sessions focused on skill development, career advancement, and personal growth. o Provide continuous encouragement and motivation to help Goodwill employees achieve their goals.
• Resource Coordination:o Maintain up-to-date knowledge of available resources, both within Goodwill and the broader community. o Coordinate the utilization of internal and external resources to support employee needs.o Develop and maintain partnerships with community organizations to enhance resource availability.
• Documentation…