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System Support Representative; SSR

Job in Aurora, Arapahoe County, Colorado, 80012, USA
Listing for: Valid8 Financial, Inc.
Full Time position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    IT Consultant, Systems Engineer
Job Description & How to Apply Below
Position: System Support Representative (SSR)

At Summit, we firmly believe that people should be the management’s primary focus because they are the key to outstanding products and services. Summit’s management team has put this belief into practice by developing and refining the Summit Formula and applying it to our products and services. The formula as it pertains to our staff includes supporting the team with the right environment, tools, and training.

We are committed to fostering an environment for every teammate that is respectful, inclusive, welcoming and offers opportunities for professional growth.

Position Summary

Summit Technologies is looking for a Mission Planning System Support Representative (SSR) to support USAF mission planning activities. The SSR is responsible for ensuring the base/unit computers and associated equipment, software, and map data are updated and functioning appropriately. The SSR will support activities such as daily exercises, training missions, deployments, and real‑world contingencies.

Responsibilities

A successful candidate demonstrates an ability to maintain an IT environment inside the Mission Planning organization, and enjoys the challenge of troubleshooting problems (software, hardware, systems) including managing communications, documentation, and testing until a resolution is determined. SSRs also play a key role in optimizing mission planning data and communicating effectively with coworkers and varying management levels within the supported unit.

Minimum Education , Skills, and Experience Requirements
  • Must be a US Citizen.
  • Must have an active Secret clearance.
  • Bachelor’s degree or four (4) years of relevant IT work experience.
  • Security+ certification within 6 months from date of hire to reach a minimum of DoD
    8570 Level IAT Level II.
Equal Employment Opportunity

Summit is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Summit gives preference to protected veterans. VEVRAA Federal Contractor.

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