IT Entry Professional

University of Colorado Anschutz Medical Campus

Department:
Pathology

Job Title: IT Entry Professional

Position #:

Requisition #: 39006

The Department of Pathology (DOP) is seeking a full-time (1.0 FTE) IT Entry Level Professional. This position works within the DOP Informatics Team to provide clinical desktop management support, maintain the stability of overall departmental network, computers, software, and related components with respect to clinical, technical, administrative clinical goals. Responsibilities of the position include clinical faculty and technical staff desktop support, user training, software and hardware upgrades and maintenance, disaster recovery, and data security.

The position involves constant communication with faculty, residents, technicians, and clinical staff of the University of Colorado Anschutz Medical Campus and Children's Hospital Colorado.

• Configure and deploy computers and hardware in clinical areas, offices and other areas on campus.
• Install new or update existing computer hardware on a variety of clinical/office systems.
• Support networked and local printers, copiers and label printers.

• Orient users, while obtaining proper documentation, to all electronic resources, including but not limited to: computer resources, VPN access, and security protocols.
• Provide end-user training as assigned by supervisor.
• Provide support for all users related to network issues, computer configuration, mobile devices, antivirus and security updates, and other related issues.

• Research and recommend software purchase and upgrade decisions.
• Evaluate, test, and install new applications as required for departmental purposes.
• Work with vendors to install and update software, document procedures for users, resolve various issues, and recommend enhancements to improve system performance.
• Note:
  
  Software includes but is not limited to:
  Microsoft Windows (desktop and server), Microsoft SQL, Laboratory Information Systems (LIS, currently Cortex), Microsoft Office, and other related software.

• Maintain departmental policies and procedures documentation related to networking, computer management, troubleshooting, testing, data entry, and user processes.
• Assist with maintaining documentation for accreditation and clinical regulatory requirements (CAP, CLIA, etc.).
• Maintain up-to-date inventory of all hardware and software installations.
• Work within project and strategic planning goals on all projects so that time frames, costs, and resources can be tracked.
• Perform quality control, validation, and testing for all clinical informatics activities.
• Provide documentation of new user’s orientation to network, applications, and security.

This role is eligible for a hybrid schedule of 4 days per week on campus and as needed for in-person meetings.

The Department of Pathology has grown substantially in the past 15 years, from 40 to 120 faculty in parallel with the remarkable growth of our hospital-based affiliates as well as the city and county of Denver. Our work is value driven and focused on scientific investigation, lifelong learning, and a balance of personal and professional values. In addition to a vibrant and highly competitive residency program with 25 positions, we offer 9 fellowships and participate in numerous graduate schools and the MD/PhD program of the CU School of Medicine.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation, and sick leave! The University of Colorado offers an excellent benefits package, including:

• Medical:
  Multiple plan options
• Dental:
  Multiple plan options
• Additional Insurance:
  Disability, Life, Vision
• Retirement 401(a) Plan:
  Employer contributes 10% of your gross pay
• Paid Time Off:
  Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 15/year
• Tuition Benefit:
  Employees have access to this benefit on all CU campuses
• ECO Pass:
  Reduced-rate RTD Bus and light…