Data Center Technician, Infraops AG

Overview

Final date to receive applications:
May 19, 2026

The Infrastructure Operations team is looking for cleared Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. If you like to use IT principles like computer architecture and the OSI model (Open Systems Interconnection Model) and apply them to finding solutions to problems, we'd like to meet you.

Your work will help to maintain one of the world's largest information system infrastructures.

This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.

• Engage in physical data center activities with or without reasonable accommodation, including planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning.
• Lifting and moving material up to 40 pounds.
• Working in cramped and/or elevated locations.
• Bending, lifting, stretching, and reaching.
• Standing and walking for up to 8+ hours a day.
• Ascending and descending ladders, stairs, and gangways safely and without limitation.
• Work in a noisy environment.
• Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).

• Data Center Technician professionals take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution.
• Demonstrate a strong aptitude for troubleshooting and problem solving.
• Solve problems at their root and understand the broader context.
• Maintain service level agreements through proactive issue detection and reporting.
• Act with initiative in the absence of direction or support.
• Improve effectiveness through process innovation.
• This position will fill an opening at one of multiple separate sites and may shift work that will include days/nights/weekends/holidays.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on challenging problems with thousands of variables impacting the supply chain.

You will join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You will collaborate with people across AWS to deliver high safety and security standards while providing capacity at low cost. You will experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate. Customers range from startups to Global 500 companies rely on our products and services to power their businesses.

Amazon values diverse experiences. If your country/region isn’t listed or you do not meet all preferred qualifications, we encourage you to apply. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including interview or onboarding support, visit the Amazon accommodations page for more information.

BASIC QUALIFICATIONS

• High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+.
• 2+ years of server hardware troubleshooting and repair experience.
• Current, active US Government Security Clearance of TS/SCI with Polygraph.
• Active Security+ certification or ability to obtain one within 90 days of start.

PREFERRED QUALIFICATIONS

• Experience with general troubleshooting/debugging of hardware, or experience building complex software systems that have been successfully delivered to customers.
• Bachelor's degree in an IT-related field or equivalent professional or military experience.
• Networking experience with CCNA and/or Network+ certifications.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the Amazon accommodations information page for more details.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and RSUs. Final compensation is based on experience, qualifications, and location. Amazon offers health insurance (medical,…