AV Support Professional

University of Colorado Anschutz

Department:
Information Strategy and Services

Job Title:

AV Support Professional

Position #:  

- Requisition #: 39880

Job Summary:

Does this describe you?

Are you tech-savvy with a passion for helping others? Join our dynamic university team as an AV Support Professional and bring your creativity to life! From staffing events to ensuring our classroom AV technology is up and running, you'll be at the heart of our vibrant campus community. If you're ready to make an impact and have a blast while doing it, we want to hear from you!

Key Responsibilities:

Technical and Operational Support

* Setup and staff events, classes, and meetings.

* Respond to technical support in our classrooms and event spaces

* Train and assist our users on our standard AV technology

Customer Support

* Ensure that every event runs smoothly

* Work with our customers from pre-event meetings through day of event support

* Build and develop relationships with customers and IT partners across campus

Work Location:

Onsite - This role is expected to work onsite and is located in Aurora, CO

Why Join Us:

Information Strategy and Services (ISS) partners across the campus to deliver information technology services that empower teaching, learning, research, and patient care. ISS is organized into four core functions:
Technology & Infrastructure, Security & Compliance, Information & Data Enablement and Business Services. Together, we connect service and technology.

Our work is guided by six shared principles that connect our teams and shape how we serve our customers:

* Curiosity
- Explore beyond one's own experience and environment.

* Compassion
- Demonstrates empathy, understanding, and respect for all people.

* Collaboration
- Partner well beyond our space and build partnerships to achieve organizational results.

* Commitment
- Dedication and engagement one has to their job, team, organization and university.

* Competence
- Know our craft and be committed to continuous improvement and learning.

* Confidence
- Be empowered and assured to represent our customers and their needs.

Active investment in our culture and our people is foundational in developing and delivering service excellence. To cultivate a people centric workplace, we do the following:

* Growth & Development:
Our Workforce Development Program builds critical skills and supports career advancement.

* Empowered Managers:
Leaders are trained in coaching and team effectiveness to drive success.

* Open Communication:
Stay connected through monthly town halls and annual summits.

* Wellness Focus:
We prioritize employee well-being with supportive wellness initiatives.

* Coaching Culture:
Continuous learning and feedback are part of how we grow together.

* Flexible Work:
We offer flexible arrangements whenever possible to support work-life balance.

to find out more about ISS's Culture

Why Work For

The University:

Why work for the University?

At the University of Colorado Anschutz, you'll be part of a nationally recognized institution at the forefront of health innovation and technology. With multiple prestigious national designations, including as a top-tier academic medical center and a hub for cutting-edge research. CU Anschutz offers IT professionals the opportunity to support groundbreaking work that transforms healthcare and improves lives. Here, your expertise in technology directly empowers world-class research, education, and clinical care.

Join a collaborative, mission-driven environment where your skills make a real impact. Here, your work matters.

We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:

* Medical:
Multiple plan options

* Dental:
Multiple plan options

* Additional Insurance:
Disability, Life, Vision

* Retirement 401(a) Plan:
Employer contributes 10% of your gross pay

* Paid Time Off:
Accruals over the year

* Vacation Days: 22/year (maximum accrual 352 hours)

* Sick Days: 15/year (unlimited maximum accrual)

* Holiday Days: 10/year

* Tuition Benefit:
Employees have access to this benefit on all CU campuses

* ECO Pass:
Reduced rate RTD Bus and light rail service

Ther…