Systems Administrator II Security Clearance

System Administrator II (Linux). The role supports the implementation, troubleshooting, and maintenance of IT systems for government agencies. Candidates must hold an active TS/SCI clearance with Poly.

• Provide support for implementation, troubleshooting, and maintenance of IT systems.
• Provide Tier 1 (Help Desk) problem identification, diagnosis, and resolution of problems.
• Manage daily activities of configuration and operation of IT systems.
• Assist users in accessing and using IT systems.
• Support day-to-day operations, monitoring, and problem resolution for client/server/storage/network devices and mobile devices.
• Escalate and communicate status to agency management and internal customers.
• Optimize system operations and resource utilization; perform system capacity analysis and planning.
• Provide in-depth troubleshooting of IT systems.
• Deliver detailed analysis and feedback to agency management and internal customers for escalated tickets.
• Support dispatch system and hardware problems and remain involved in the resolution process.
• Configure and manage UNIX and Linux (or other applicable) operating systems; install/load OS software; troubleshoot, maintain integrity, configure network components, and implement OS enhancements to improve reliability and performance.

• Ten (10) years' experience as a System Administrator in programs and contracts of similar scope, type, and complexity.
• Bachelor's degree in a technical discipline from an accredited college or university, or five (5) years of additional System Administrator experience may substitute for a bachelor's degree.
• Active TS/SCI clearance with Poly.
• Proficiency in UNIX/Linux administration, troubleshooting, and network component configuration.
• Experience providing Tier 1 and Tier 2 support, including problem identification, diagnosis, and resolution.
• Strong communication skills to support escalation and status reporting to agency management and internal customers.
• Proposed salary range for these positions in Colorado: $120,000 – $192,000 (CT9).

Healthcare, retirement plans, paid disability, life insurance, employee assistance programs, paid and unpaid leave, education assistance, and wellness initiatives.

Equal Opportunity Employer including Disability/Vets.