R&D - Engineering Technician

Location: Aurora, CO Salary: $25.00 USD Hourly - $26.00 USD Hourly Description: Our client is currently seeking a R&D - Engineering Technician

Job Title: Title
- Engineering - R&d - Engineering Technician)

Location:
Aurora, CO 80045

Duration: 6 Months Contract

Summary:

Delivers service and support to our customers which includes Preventive Maintenance of Client and/or Multivendor Products. This support will include troubleshooting and repair of minor issues related to maintenance requirements, post maintenance testing and calibration. Represents the face of the customer and drives best-in-class customer service, responsiveness and professionalism in all customer interactions.

Duties and Responsibilities:

Provide scheduled preventative maintenance for contract customer

Drive toward zero service recalls

Complete assigned preventive maintenance calls at customer site within prescribed time frame and established performance standards

Demonstrate knowledge of and adherence to service agreement provisions to provide adequate billing information to the customer

Educate and promote the purchase of training, support, software, laboratory services products, consumables and field installed computer hardware/software upgrades

Maintain updated documentation around dispatch, inventory and service support functions of the job

Perform timely uploads and downloads of required data to ensure the integrity of service system(s)

Accountable for assigned company assets to include:
Tools, test equipment (MTE), telecommunication equipment, assigned service parts inventory, etc.

Manage appropriate levels of inventory to ensure adequate supply and records are maintained

Proactively develop technical and soft skills to maintain and enhance Perkin Elmer's value proposition to the customer

Display exceptional written and verbal communication skills and actively interface with peers and customers

Develop organization awareness of other functional groups and product lines to direct customers or others to appropriate resources

Seek higher level certification through participation in company sponsored training & development offerings

Complete all administrative tasks to include but not limited to time reporting, LMS trainings, etc..

Ability to travel by air, vehicle and/or other means of transportation as business requires

Must have a valid driver's license;
While performing the duties of this job, the employee must safely operate a motor vehicle at all times

Basic Qualifications:

Associate degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, Information Technology or related discipline including military experience.

Preferred Requirements:

Associate's degree

Experience in HVAC, refrigeration and facilities maintenance is a plus

Experience using Microsoft 365

Exposure to analytical equipment and/or lab environment

Knowledge of laboratory safety practices

Certification of company training on equipment

Strong interpersonal skills; team player with customer satisfaction focus

Ability to follow written and verbal directions, read and understand technical bulletins and service manuals, work under time constraints, maintain alertness and concentration, work safely with potential electrical, chemical, radiologic, and biologic hazards using universal precautions

Ability to communicate clearly and effectively with peers, managers, customers and other technical support professionals is critical to successful performance in this role

The physical demands defined are representative of those that must be met by an employee to successfully perform the essential functions of this job:
Regularly be required to walk, stand, sit and talk or hear; to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms.

Occasionally required to climb or balance; stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 50 pounds and occasionally lift or move weights up to 100 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus this role requires

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Contact:
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