Software Product Manager

Responsibilities

• Define and own the Device Certification and Platform Readiness program, including certification tiers, acceptance criteria, and lifecycle expectations for device integration touch points.
• Establish a standardized readiness framework for all hardware NPIs entering Device Manageability Cloud services, Desktop, mobile, and room application experiences.
• Partner with hardware product teams to embed certification requirements in NPI planning.
• Ensure new devices meet defined quality bars before broad customer exposure or sales enablement.
• Identify and manage gaps across firmware, cloud, app, and operational dependencies.
• Collaborate with stakeholders to guide feature development and prioritization.
• Translate platform capabilities and constraints into clear certification rules and launch requirements.
• Define metrics to measure certification maturity, launch readiness, and post-launch quality.
• Serve as the single point of accountability for device manageability readiness within the ecosystem.
• Clearly document certification levels, expectations, and device status for internal stakeholders.

• Bachelor’s degree or equivalent practical experience
• 5+ years of experience in product management, platform product management, or technical program ownership
• Proven ability to design and operationalize structured frameworks across multiple teams
• Experience working with hardware, firmware, or device‑centric software platforms
• Strong systems thinking and comfort managing dependencies across engineering, cloud, and operations
• Strong written communication skills with a bias toward clarity and precision.
• Preferred Experience with device manageability, SaaS platforms, or cloud‑connected hardware ecosystems.
• Familiarity with tiered quality models, certification programs, or maturity frameworks.
• Experience driving NPI readiness or launch governance in complex organizations.